Liveware Publishing Support Forum

If I disable Norton I still have the same problem. If I uninstall Norton everything works fine again that^s why I thought it was a problem with Norton.

I added .RRW to the list and it still doesn^t print. I^ve added cougar mountain to the exclusion list and still no luck. I^ve deleted Report Writer 9.0 and still no luck. I added system volume information to the exclusion list and now I do get the report writer icon on the taskbar but it still doesn...

I checked into options I have with Norton Antivirus. It looks like you can list file extensions to exclude from auto protect.____I just don^t know which file extensions to list. They have *.dbx and *.nch already listed.

I reinstalled Report Writer 9.0 but still can^t print Cougar Mountain reports that process through report writer. I can however print invoices. Any other suggestions?

In Cougar Mountain accounting software I discovered that I can print invoices in order entry but nothing prints whenever it has to run through report writer. If I reinstall report writer V9.0 would I lose the changes I^ve made to some of our reports?

I changed the file name but it still doesn^t print. I get the icon on the taskbar but it doesn^t start to sort and then the computer locks up just like before.

I^m using V9.0. I am also on a network.

I don^t get an error message. The RR icon does appear and it stays there but I never see a sort start. Then my computer just locks up and I have to reboot.

I use Cougar Mountain software and after I installed Norton antivirus I can^t print any reports.