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by Error_(Guest)
Mon Nov 07, 2011 4:50 pm
Forum: R&R ReportWorks Users
Topic: Error retrieving printer information
Replies: 0
Views: 2265

Error retrieving printer information

Client recently upgraded to 12.5.001 and and some reports started receiving the ^Error retrieving printer information^ when client tries to do a print preview. Going to File>Print also produces this error. When creating a new report, the same errors occur. What is the resolution for this?