Liveware Publishing Support Forum

Per an earlier message I think it has something to do with the default printers as we had been using R&R ok until we changed the names of our printers on the server.____Can this be replicated in the lab ?____Regards____Ian

Yes we did change some of the default printer names when this all started to go wrong. I think this may be it at last.____The only thing that is a mystery is why it opens ok in explorer but not when you choose file and open !____Thanks for the info, helped and sorted with work arounds.____Regards___...

Kathleen____Seems the problem as previously stated does not occur if you open the files from explorer rather than R&R.____Is this a bug ?____Regards____Ian

Kathleen,____I appreciate how difficult it can be sometimes to identify the cause of a problem but this one is quite worrying. I^m having to rewrite today a report that has this error and my biggest concern is that I don^t know if it will happen again.____For the record I have tried to open this rep...

I have never been able to replicate this problem on Win2000 in our test lab. Other users have seen it so it must be a Windows setting someplace that causes havoc but I do not know what it is..____Kathleen__R&R Support

Is there a fix for Windows SBS 2000 ?____Regards____Ian

This is again a simlar error to my v9 XP problem posted today.____I also get the "Another user....." message.____Regards____Ian

Kathleen____No, first renamed the file then deleted but no hope. ____Also I have removed the Virus protection software (just in case there was a conflict). Shortened the report file names (just in case they were too long).____I have looked at task manager when the file is loading and notice that my ...

Kathleen____We use R&R on a daily basis however since upgrading to XP and also upgrading to V9 of R&R we have been experiencing problems loading the report files.____What seems to happen is that when you do "file and open" the file either takes ages to load or a message is displaye...