Search found 24 matches

by Jeff_Hunt_(Guest)
Mon Oct 12, 2009 3:07 pm
Forum: R&R ReportWorks Users
Topic: Picture - Lead Technologies
Replies: 1
Views: 1458

Picture - Lead Technologies

I get the error message Cannot open file: Lead Technologies Libraries when I try to use the runtime exe on any report with any type of graphic. bmp, jpeg, tif, ...etc. ____This only happens if I am using the 12.5 runtime exe and dll^s. I can replace these files with ver 9 or ver 10 runtime exe and d...
by Jeff_Hunt_(Guest)
Mon Jun 22, 2009 12:28 pm
Forum: R&R ReportWorks Users
Topic: Failure to print - Application Log
Replies: 7
Views: 4052

=====> RE: Failure to print

My client is using RDP ver 6.0; do you know if there is a compatibility issue with R&R ver 8 and RDP ver 6? Whenever he uses RRWRUN.exe R&R tries to print using a non-default and non-saved printer PDF driver which is on the clients PC.____Thanks,____Jeff.
by Jeff_Hunt_(Guest)
Thu Jun 18, 2009 3:12 pm
Forum: R&R ReportWorks Users
Topic: Failure to print - Application Log
Replies: 7
Views: 4052

====> RE: Failure to print

The report my client is trying to print via RRWRUN.EXE - ri_printer = ? and ri_wptr = ?____When he runs the report it does not prompt him for a printer. I though it should.____Jeff.
by Jeff_Hunt_(Guest)
Thu Jun 18, 2009 2:40 pm
Forum: R&R ReportWorks Users
Topic: Failure to print - Application Log
Replies: 7
Views: 4052

===> RE: Failure to print

My client is using RDP ver 6.0 and he indicates it runs just like the older ver 5.1. Do we know if R&R might have trouble working with RDP?____Also, today I had my client connect to his production server via his terminal server RDP. From that connection he was able to print to several of his loc...
by Jeff_Hunt_(Guest)
Fri Jun 12, 2009 4:43 pm
Forum: R&R ReportWorks Users
Topic: Save button closes R&R
Replies: 2
Views: 1887

==> RE: Save button closes R&R

Two Citrix server (small Citrix farm) and one application server did not have LIBRARIAN=OFF within the DEFAULTS section. I entered this line and had my users try again, they reported back it still knocks them out of R&R after saving the report.____Jeff
by Jeff_Hunt_(Guest)
Thu Jun 11, 2009 11:53 am
Forum: R&R ReportWorks Users
Topic: Save button closes R&R
Replies: 2
Views: 1887

Save button closes R&R

Our users connect to our application server via a Citrix connection. When they click the save button in Report Writer it saves the report. But it also closes Report Writer. We have a client who has the same setup and it happens to them as well. We have a different client who requires a VPN connectio...
by Jeff_Hunt_(Guest)
Tue Jun 09, 2009 9:53 am
Forum: R&R ReportWorks Users
Topic: Failure to print - Application Log
Replies: 7
Views: 4052

==> RE: Failure to print

My client made the Terminal Server connection. He navigated to the folder with RRWRUN.EXE and received this message when he tried to run.____Windows cannot access specified device, path or file____Sounds like a rights issue, unless you know of something Report Writer wise which can cause this error ...
by Jeff_Hunt_(Guest)
Wed Jun 03, 2009 5:53 pm
Forum: R&R ReportWorks Users
Topic: Failure to print - Application Log
Replies: 7
Views: 4052

Failure to print - Application Log

Printing from an application we got no error message and no print out. From the Application Log within the Event Viewer we found this item. __-------------------------------------------------------------------__Date: 6/3/2009__Time: 4:18:17 PM__Type: Error__User: N/A__Computer: BOSACS01__Source: App...
by Jeff_Hunt_(Guest)
Fri Jan 18, 2008 11:30 am
Forum: R&R ReportWorks Users
Topic: PDFDriver install failure
Replies: 2
Views: 2255

PDFDriver install failure

Windows NT/2000 Install__--------------------------------------__Spooler Error__Error Code: -1__Unknown Error...__--------------------------------------____This is the log file I get after trying to install on a Server 2003 box. I did go into GPEDIT.MSC and Disable "Disallow installation of pri...
by Jeff_Hunt_(Guest)
Wed Feb 28, 2007 6:05 pm
Forum: R&R ReportWorks Users
Topic: R&R PDF Writer: Event Viewer Errors
Replies: 0
Views: 1394

R&R PDF Writer: Event Viewer Errors

Our PDF^s are being created, however, for each one created there is the following error in the Event Viewer / Application.____Faulting application rrwrun.exe, version 0.0.0.0, faulting module cdintf.dll, version 2.0.0.0, fault address 0x000038db.____We are only getting about 22 PDF per minute and I^...