Liveware Publishing Support Forum

Had to restart installation of 12.5 and now I get:____Error 1500. Another installation is in progress. You must complete that installation before continuing this one.______How do I get rid of this?______Mike

When do you expect to release this? Do you have a beta? We are having problems getting R&R to work with the newest version of Advantage. ____When a report is run and a table is already opened by Advantage, we get an r&r error that the file is already in use. Is there any way to fix this?____...

Cliff:____Thank you. That seems to have fixed the problem.____Mike

I have a problem. We purchased the new Amyuni driver for R&R Infinity, but each time the user goes into the designer the printer is removed. This is on a Windows 7 machine. ____Any way to stop this from happening?____Thanks,____Mike

I have seen that problem when the report doesn^t return any data and you get a blank pdf file.____Mike

Bob:____You can change the data source for any report. Just create all of the reports for Client A and change the data source when you want it for other clients.____You can also use a control file and specify the data source in it. ____Depends on how report is being run and who runs it.____Mike

Still unable to get this to work. Get cannot match printer or port in control file.____Any ideas? Using 12.5.001

Can you please explain how this works? Do I need to rename the printer or does R&R look for a certain printer?____What files (and version) need to be distributed for the viewer executable?____Much appreciated,____Mike

What version of R&R do I need to get the R&R PDF Export to work correctly with the new Amyuni Driver?____Thanks,____Mike

How can I get the latest version of Infinity? I am currently on 12.1.001.____Thanks,____Mike