Search found 11 matches

by Matt_Pennell_(Guest)
Mon Jan 29, 2007 3:34 pm
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

===========> RE: Error Retrieving Printer Info

Kathleen,____Ok. I^ll check with my boss and I^ll see what we can do. Thanks. I^ll let you know what we find out.
by Matt_Pennell_(Guest)
Fri Jan 26, 2007 12:45 pm
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

=========> RE: Error Retrieving Printer Info

I don^t think so. We only have enough licenses for all of the developers in our office. Our clients just use the bare minimum to run/query .rrw reports. None of the other clients we support have a full version so I don^t see why that should make a difference. I don^t know if we would be able to purc...
by Matt_Pennell_(Guest)
Mon Jan 22, 2007 11:08 am
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

=======> RE: Error Retrieving Printer Info

The error caption says "R&R XBase" and the body of the error says "Not Found". That^s it. It doesn^t say what is not found. This is the only client site we have with this problem. They were able to use previous versions of R&R with no problems like this.
by Matt_Pennell_(Guest)
Fri Jan 19, 2007 4:45 pm
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

=====> RE: Error Retrieving Printer Info

After adding those extra lines to the defaults section of the Rrw.ini file, nothing has changed. We still get the error "R&R XBase: Not Found" when trying to print a report through our own program and even when we try to run a report through the command prompt. Any more ideas?
by Matt_Pennell_(Guest)
Wed Dec 13, 2006 1:36 pm
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

=====> RE: Error Retrieving Printer Info

Kathleen,____I^m afraid I don^t understand where you want me to set the DataDir in the INI file. There is no DataDir setting in the INI file. __If you want me to create it, where do I create it? Should I make the directory point to the exact report location or just the folder that the report is in?_...
by Matt_Pennell_(Guest)
Tue Dec 12, 2006 11:33 am
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

===> RE: Error Retrieving Printer Info

Kathleen,____The RI_WPTR is already set to Default.
by Matt_Pennell_(Guest)
Mon Nov 06, 2006 5:19 pm
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

====> RE: Error Retrieving Printer Info

Kathleen,____When we run RRWRUN.EXE independently and choose a report, we get the same identical R&R XBase error: Not Found.____The same error occurs whether we try to run a report in the program or try to run RRWRUN.EXE by itself.____Maybe that gives you some more information.
by Matt_Pennell_(Guest)
Wed Nov 01, 2006 1:21 pm
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

====> RE: Error Retrieving Printer Info

Kathleen,____We have our own custom built program and the rrwrun.exe is inside our program allowing users to print reports within our program. ____This program accesses a database that is stored on a server and the reports are on the server as well. Flat files are created/recreated on the workstatio...
by Matt_Pennell_(Guest)
Tue Oct 31, 2006 12:16 pm
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

==> RE: Error Retrieving Printer Info

Kathleen,____I think I got this issue figured out. The default printer on that workstation couldn^t be found on the network so we changed the default to another printer and now it works.____I^ve got another problem. When another workstation tries to print an R&R report, an R&R XBase error co...
by Matt_Pennell_(Guest)
Tue Oct 31, 2006 11:30 am
Forum: R&R ReportWorks Users
Topic: Error Retrieving Printer Info
Replies: 21
Views: 10920

==> RE: Error Retrieving Printer Info

Kathleen,____RI_WPTR=?____That^s what it says in the file. Does that mean there is no default printer set up on that machine?