Liveware Publishing Support Forum

Peter,____Some more questions to see how common our problems are -____Did both PCs have the same printers defined?____Was the same printer set as default?____The local printer you installed - was it an "old" printer like a Laserjet2?____What anti-virus was on each PC?____Our experience is ...

No.. this is not a RED HERRING!... I have been using your products for over 15 years... I have been using Citrix for almost 6 years. I have always been pleased with both. ____I simply want to be able to continue to use your products and am looking for some help. Do you not have a configuration on wh...

Kathleen,____Can you focus on this problem of printer drivers. It is at the root of this problem, and ours and, possibly, the Citrix problems that are on-going. I^m sure you could resolve a lot of users^ problems with this one fix. We see it when all the printers on a PC are hanging off remote nodes...

>What happens if you execute RRWRUN.EXE directly? __>__>Kathleen __>R&R Support ____When I run rrwrun directly, it asks me for the report, then because the setup stuff doesn^t exist, it just fails telling me it can^t locat the database. When I run it on XP Pro, disconnected from the network, it ...

... just to support Liveware here...____We are running 8.1 RRW and RRWRUN on XP Pro and XP Home in both standalone and networked versions with out any problems. Tell us about the boxes - are they standalone or networked and what printers are defined? And what user rights do you have when you get the...

Hi Kathleen,____My original message had a mistake - we get a Cannot READ... error. I can guarantee that there is no corruption and no index is involved. We can change the PC and database file and still get the same problem.__ __The control file just contains the library and report name and a ? in ri...

Using RR6.5.08 and 8.1 on NT networks (NT or W* workstations) with network printers hanging directly off the network. RRWRUN will hang, offer no preview and produce no printed output. Repeated calls to RRWRUN result in workstation memory corruption and workstation hangs. (We use the DLL to call this...

Can anyone help me with this problem, please?____We have been running R&R from a 16-bit application for a couple of years on various different Windows and NT platforms. We have now hit a problem on one customer^s PCs that use NT4. They have RR v6.5.0.8 and RRWRRUN.EXE is being called using Repor...