Run timeError or wont print at all

[Gerard_(Guest)]

We have these constant problems with R&R runtime and habe not been able to get a solution as yet.____Using Version 10____If we set up a report and print Using R&R, it prints ok. If we use the Run Time, it will either just not print or other reports will give a ^An error has occurred... Please send details to Microsoft etc. ____This is happening on every site we install R&R in now and is in fact becoming unworkable. I know there have been messages on this thread about known printing problems with R&R but would have expected these to be sorted out.____The last time I had this problem. the sequence of ebents was as follows:____1. Set up a report.. working fine in both R&R and Run time__2. Made a few changes to the report and saved it with a different name__3. The new report prints ok in R&R but gives the ^Plase Contact Microsoft^ error message in Run time.____Is there a solution to theses Run time errors now ?____Regards,__Gerard__

[kfleming]

Are you using a runtime control file?__What value is in RI_WPTR?______Kathleen__R&R Support