CPU Hogging at v10.1.001

[Vaughan_Miller_(Guest)]

Some of our users use RR runtime at v10.1.001 and find the cpu is running high when view a report using Print Preview.__I note that this issue is acknowledged in Version 10 Documentation:____100%CPU utilization while Print Preview window is displayed __-----------------------------------------------------------__ _____ This problem is caused by a behavior in the software where a processing loop during preview is consuming all available CPU cycles. Processing large amounts of data is by nature a cycle-intensive process and even during print preview, R&R is deriving totals for display and dynamic updating. In most environments, this issue will not impact users to any noticeable extent. However if users are running under NT Terminal Server and any Report Writer user is previewing a report, performance will degrade for all other users and applications on that Terminal Server. Until we are able to address this problem, the suggested workaround is to limit the use of print preview to active viewing of reports rather than allowing an unattended print preview window to remain open. Printing and exporting of a report do not exhibit the problem and may be a better alternative to preview in a Terminal Server environment. ____I also note that there are patches available (10.1.002 & 10.1.003).__Was this issue resolved by any of the patches for version 10?__ ____

[kfleming]

You should get the 10.1.003 update to correct this one.____Kathleen__R&R Support