One report prints, another does not

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grhm
Posts: 4
Joined: Tue Oct 10, 2017 12:44 pm

One report prints, another does not

Post by grhm » Tue Apr 01, 2003 1:22 pm

I have several reports that we have been using for some time.____We^ve recently found that when we open one report the print preview and print options are greyed out.____However, we have another report in the same directory with the same permissions that works fine.____We^re stumped. What should I be looking at to resolve this?____Many Thanks,__Graham

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=> One report prints, another does not

Post by kfleming » Tue Apr 01, 2003 3:56 pm

Make sure that the machine where you are opening the report has a default printer set in Windows. Without a default printer these options would indeed be unavailable.____Kathleen__R&R Support

grhm
Posts: 4
Joined: Tue Oct 10, 2017 12:44 pm

==> Fixed

Post by grhm » Thu Apr 03, 2003 5:05 am

I^ve no idea why - but this issue has been resolved by rebooting one of the network printers.____Thank you for your help though.

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