rrwrun.exe error in Win2000 and XP

[alaggio]

Greg,__as you can see in my last message in the forum, we also have a lot of problems using RR, XP and the generation of pdf files.__The diference between us is that we are using RR version 9.0.009. __We just could not find a way of solving this problem.__The worst part is that in some XP machines RR works fine, but hangs in another ones.We tried a lot of combinations of dlls and also tried to put them in different directories. Image the problem to distribute the software to a lot of users!!!I thought that version 10 had solved the problem, but as you said the problem is still there.__Do you have any idea of what to do?__Best regards,__Marcelo Alaggio__alaggio@delphus-inf.com.br____

[Greg_Neyman_(Guest)]

Well since I have had no luck in eliminating the errors using R&R rrwrun.exe version 10+, I have gone back to the 8.0 runtime and dll^s. Although this runtime is not current, it is one that does not generate the errors in any operating system I^ve tested (Win95, Win98, Win2000 or WinXP). So, until the current problems are solved, I^ll stick with the old runtime to keep customers happy.____Still looking for answers....____Greg

[kfleming]

What happens if you do a full R&R install on a problem machine?__Does it then work correctly?____Kathleen__R&R Support

[Greg_Neyman_(Guest)]

No, we have a computer (laptop) that has R&R installed on and it still errors when calling the runtime.____Greg

[alaggio]

Greg,____can you email me?__I am interested in the solution you are using to solve RR^s problems with XP.____

[Jamesbom]

Was there every a solution to this problem? I am on 9.0 Xbase edition, and recently replaced my computer going from Win98 to Win2000, and I get the same "Red ^X^ not found" eror when I run reports using rrwrun.exe /t"reportname"; and have had to go back to 6.5 to run these reports on my computer.____Lee Tanney__Epic Management

[Greg_Neyman_(Guest)]

Lee,____We were never able to solve the problem and I know several other people could not as well. We had to go back to the 8.0 runtime and that works for us. I^m not sure what the difference is and tech support at Liveware can^t seem to reproduce the problems, so I don^t think too high of a priority is placed on solving them for those of us who are experiencing them!

[Owen_Graupman_(Guest)]

Not sure if this helps...but we had a similar problem with our R&R runtime distribution (R&R reporting that it cant find the report when it exists, and the problem exists randomly on different machines). The solution is to make sure that the casing of the report name EXACTLY matches the casing used in the control file or elsewhere.____For example, if the report name is AllWIP.RSW, make sure you type AllWIP.RSW in the control file, not allwip.rsw, or AllWIP.rsw. Not sure why this causes problems with R&R but it helped our distribution.