Dr. Watson When Saving Reports

Meeting place for R&R customers and clients to share tips and ideas. Post your questions, messages or problems here.
Post Reply
Scott_Vargo_(Guest)
Posts: 2
Joined: Tue Oct 10, 2017 12:44 pm

Dr. Watson When Saving Reports

Post by Scott_Vargo_(Guest) » Tue Jan 13, 2004 5:51 pm

I am using Report Designer (RSW.EXE) (v. 10.0, Build 10.0.012) on a Citrix MetaFrame XP server for some remote users. For some users when they try and save a report they get a Dr. Watson error. I have isolated the error to an issue with print drivers. I believe it is an issue with the way Citrix handles the printer drive mappings since I don^t have this problem if I create a local printer using the HP LaserJet 4 driver or if I use Windows Terminal server to connect. Before I called Citrix I wanted to know if anyone has seen this before.

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=> RE: Dr. Watson When Saving Reports

Post by kfleming » Wed Jan 14, 2004 8:27 am

Try disabling the report librarian by adding the line:__LIBRARIAN=OFF__to the Defaults section of your RRW.INI and see if that makes any difference.____Kathleen__R&R Support

Scott_Vargo_(Guest)
Posts: 2
Joined: Tue Oct 10, 2017 12:44 pm

==> RE: Dr. Watson When Saving Reports

Post by Scott_Vargo_(Guest) » Thu Feb 19, 2004 10:22 am

Thank you very much this did in fact work.

Post Reply