Dr. Watson When Saving Reports
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- Posts: 2
- Joined: Tue Oct 10, 2017 12:44 pm
Dr. Watson When Saving Reports
I am using Report Designer (RSW.EXE) (v. 10.0, Build 10.0.012) on a Citrix MetaFrame XP server for some remote users. For some users when they try and save a report they get a Dr. Watson error. I have isolated the error to an issue with print drivers. I believe it is an issue with the way Citrix handles the printer drive mappings since I don^t have this problem if I create a local printer using the HP LaserJet 4 driver or if I use Windows Terminal server to connect. Before I called Citrix I wanted to know if anyone has seen this before.
=> RE: Dr. Watson When Saving Reports
Try disabling the report librarian by adding the line:__LIBRARIAN=OFF__to the Defaults section of your RRW.INI and see if that makes any difference.____Kathleen__R&R Support
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- Posts: 2
- Joined: Tue Oct 10, 2017 12:44 pm
==> RE: Dr. Watson When Saving Reports
Thank you very much this did in fact work.