R&R 10 display / printing problems

marty_(Guest) · Post by **marty_(Guest)** » Tue Mar 16, 2004 6:54 am

We use the R&R viewer to display reports for our customers.____If the user is allowed to select which printer to print to (and has more than 1 printer in his list) then the R&R viewer sometimes dies for some reports. Seems to be partialy dependant on what printer driver also is used to generate the report.____Is there a fix for this? It happens for both R&R9 and R&R10____Marty

kfleming · Post by **kfleming** » Tue Mar 16, 2004 8:32 am

Have you tried the 10.1.003 update?____Kathleen__R&R Support

marty_(Guest) · Post by **marty_(Guest)** » Wed Mar 17, 2004 5:21 am

yes i have tried the update____any other ideas kathleen?

kfleming · Post by **kfleming** » Wed Mar 17, 2004 8:30 am

What happens if the user clicks the Properties button in the Print Dialog prior to printing?____Kathleen__R&R Support

Al_(Guest) · Post by **Al_(Guest)** » Mon Mar 22, 2004 3:18 pm

I am having the same issues with version 9 of the software. Certain users can not get the reports to print unless the first click on the properties button in the printer selection window then click OK to get out of it. If they do this they can print, otherwise nothing happens.____Any ideas on how to get around this?____Thanks,__Al____akoop@crofuttsmith.com

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R&R 10 display / printing problems

R&R 10 display / printing problems

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===> R&R 10 display / printing problems

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