R&R 10: MS error on WinXP

[Jimi_Chappell_(Guest)]

When opening an R&R V10 on an XP workstation, a Microsoft error message pops indicating that R&R Report Designer, XBase Edition has encountered a problem and needs to close.____The error signature shows:__AppName: rrw.exe AppVer: 10.1.2.0 ModName: rrw.exe__ModVer: 10.1.2.0 Offset: 000ae87d____It references appcompat.txt. This is the contents of that file:__<?xml version="1.0" encoding="UTF-16"?>__<DATABASE>__<EXE NAME="rrw.exe" FILTER="GRABMI_FILTER_THISFILEONLY">__ <MATCHING_FILE NAME="rrw.exe" SIZE="2240512" CHECKSUM="0x4104F6E0" BIN_FILE_VERSION="10.1.2.0" BIN_PRODUCT_VERSION="10.1.2.0" PRODUCT_VERSION="10.1.002" FILE_DESCRIPTION="R&R Report Designer, Xbase Edition" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&R Report Writer, Xbase Edition" FILE_VERSION="10.1.002" INTERNAL_NAME="RRW" LEGAL_COPYRIGHT="© 2003 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.2.0" UPTO_BIN_PRODUCT_VERSION="10.1.2.0" LINK_DATE="08/01/2003 17:03:10" UPTO_LINK_DATE="08/01/2003 17:03:10" VER_LANGUAGE="English (United States) [0x409]" />__</EXE>__<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">__ <MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) [0x409]" />__</EXE>__</DATABASE>____The interesting thing is that when we click OK and close the error message, the application opens without issue. Any idea what might be causing this?__

[kfleming]

Try adding the line:__PDFDRIVER=0____to the Defaults section of your c:windows rw.ini file and see if it helps.____Kathleen__R&R Support

[Peggy_Kuhn_(Guest)]

2 things might help. Service Pack 2 installed on the XP and the latest patch for R&R...look in this website^s download area.