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=====> RE: Windows 2000
Posted: Thu May 31, 2001 1:34 pm
by Jim_Taylor_(Guest)
Dear Kathleen:____I too have been running into printer problems with Windows 2000. Can you please send me the updated .dll____I thank you in advance____Robert Seidman__RSeidman@metrogroupinc.com
======> RE: Windows 2000
Posted: Fri Jun 01, 2001 1:28 pm
by kfleming
Kathleen,__The new RRPD.DLL file that you sent me last week DID NOT solve my client^s printing problem with WIN2K and an HP2100. The printer still goes into error mode when the V8.1 R&R runtime tries to print.__
======> RE: Windows 2000
Posted: Fri Jun 01, 2001 1:31 pm
by kfleming
Can the client try using a different print driver to talk to the HP to see if that errors as well?____Kathleen__R&R Support
=======> RE: Windows 2000
Posted: Mon Jun 04, 2001 11:43 am
by Allen_Hochstetler_(Guest)
As a note, Once I installed the DLL that you e-mailed me I tried to print again running reports from and rp5 library using a HP LJ 8100DN (PCL 6) printer installed on an NT 4 sp6a server, R&R version 8.1 with the service pack installed.____The workstation is a WIN 2K with the 8100DN combo driver for NT 4 and Windows 2000.____When I set the 8100DN printer for one of 8 reports in the library in Report designer and save the report back to the library and then try to run the report from an icon--RRWRUN.exe error occurs. If I run one of the other reports within this library that is not set to use the 8100DN--the report runs with out a problem. Now the same quirk occurs, If I now select the problem report that is using the 8100DN as it^s default setting--the report runs and prints.____If I run the problem report in report designer and use the 8100DN printer, no proiblem.____If I set the default printer for all of the reports in this library to a HP LJ 4+, 5, 4050, etc and then select the 8100DN printer instead, the report will run every time.____This is with the new RRPD.DLL installed____For your info__Thanks__Allen__