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E mail bursting needs Outlook?

Posted: Thu Oct 10, 2002 10:35 am
by David_E_Howard
If a recipient does not have Outlook, they receive a message with a .dat attachment that they can^t open.

=> RE: E mail bursting needs Outlook?

Posted: Fri Oct 11, 2002 3:59 pm
by kfleming
Are you sending the mail from a machine whose default mail client is Outlook? IF so is your mail default to use HTML or plain text?____Kathleen__R&R Support

==> RE: E mail bursting needs Outlook?

Posted: Mon Oct 14, 2002 4:13 pm
by David_E_Howard
My e-mail is set at Rich Text format.____However, it is the attachment that is sent via bursting that becomes a DAT file if the recipient is not using Outlook. If the recipient has Outlook, they can receive the attachment with no problems.____I have tried sending it in plain text & it still ends up as a .DAT file if the recipient does not have Outlook.