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Err printing to an IP printer V10.

Posted: Tue May 17, 2005 12:43 pm
by KAB
I have four printers available to a file server. Two have a full UNC path name, and print a report fine.__The other two printers are ip addressed printers and generate an error every time the report is run.__I have left the ri_wptr and ri_wport as ? all printers show in the list.__Ideas Thoughts?

=> Err printing to an IP printer V10.

Posted: Tue May 17, 2005 6:43 pm
by kfleming
I use an HP4050 that is connected to an IP port and do not have a problem.__What error do you see?____Kathleen__R&R Support

==> Err printing to an IP printer V10.

Posted: Wed May 18, 2005 9:09 am
by KAB
Kathleen:__Here is alittle more information.__The server is a Win2k server.__My program creates temp control files to run the rr reports.__The error is that the report doesnt run.__Their is no error file.__The control file is wipped out.__I have taken a copy of the control file and ran it from a command prompt.__The report didnt run.__The rrunout.dbf was recreated but was empty.

===> Err printing to an IP printer V10.

Posted: Wed May 18, 2005 12:24 pm
by kfleming
Can you execute RRWRUN.EXE from explorer and then select and run the report? That would be the first diagnostic. If that works, then try a simple text control file with just an RI_REPORT value and see if that works.____Kathleen__R&R Support

====> Err printing to an IP printer V10.

Posted: Wed May 18, 2005 5:19 pm
by KAB
Kathleen:__I am able to run the report from explorer, however it then lacks the control information required to scope the report and specify the ip printer.__As I have stated earlier I can also run the report from a command prompt with a control file, to the unc pathed printers without an error. The only time I have an issue is when I use the IP designated printers.

=====> Err printing to an IP printer V10.

Posted: Thu May 19, 2005 7:07 am
by kfleming
What is in RI_WPTR and RI_WPORT in your control file?____Kathleen__R&R Support

======> Err printing to an IP printer V10.

Posted: Fri May 20, 2005 8:41 am
by KAB
They are set to ? which allows for the lookup of the printers from a list.

=======> Err printing to an IP printer V10.

Posted: Fri May 20, 2005 12:16 pm
by kfleming
Try RI_WPTR=? and WI_PORT as a blank value and see if that helps.____Kathleen__R&R Support

========> Re: Err printing to an IP printer

Posted: Thu May 26, 2005 12:23 pm
by Peter_Cseh_(Guest)
Kathleen,____I am also looking into this problem and can re-create at will on my system. ____if I put DEFAULT into RI_WPTR and RI_WPORT it works. If I put "?" in thenm it fails and comes up with a windows error asking me if I want to sent the error to microsoft. I tried your suggestion of putting the "?" into one and not the other RI_W fields and it still fails.____My printer is just a shared printer, not an IP printer.____My O/S is xp professional SP1____It shows the R&R icon in in the task bar while it is running, but then it fails.____

=========> Re: Err printing to an IP printer

Posted: Thu May 26, 2005 2:42 pm
by kfleming
What happens if you select the Properties button in the Print dialog prior to actually printing the report?____Kathleen__R&R Support