Liveware Publishing Support Forum

Hello All,____I just upgraded RRW from 9 to 10 on a Terminal Server running Server 2000 and when all users log into the Terminal Server they get the below error:____Error ocured in frmBackSch->Form _Load __Error Number: 429____ActiveX component can^t create object____The error never popped up until I upgraded to v.10 . ____Note: I also logged in as admin and got the error.____Any help will be great.____Thanks,__gkoziarski__

Does this error occur when you launch the report designer?____Kathleen__R&R Support

The error pops up when they log into the Citrix server.____Note: I forgot to mention that the error box is titled: RRBGSch, which is on the top left of the box. ____They never received this message until we upgraded their RRW to v.10+. No other changes were made.____Thanks,__Gkoziarski

The error sounds like it is coming from the old Report Scheduler that shipped with the earlier releases of R&R and is not part of Version 10. Did you un-install the old version before you did the Version 10 install?______Kathleen__R&R Support

Kathleen,____I ran the uninstall from the ADD/REMOVE Programs in the control panel. ____Is their a particular DLL, INI, or file that refers to the old Scheduler?______Thanks for your continued help,____GKoziarski______

The scheduler files would typically reside in program filescommon fileswall data. You might check if RRSERVER.EXE is running as service on the server and disable that.____Kathleen__R&R Support

Hello Again,____No RRSERVER.EXE is running in services and when I removed the WALL DATA FOLDER from the PROGRAM FILESCOMMON FILES directory. We get a new error:____Cannot find the file C:PROGRAM FILESCOMMN FILESSCHEDULERRSERVER.EXE (or one of its components). Make sure the path and filename are correct and that all require libraries are available. ______Is there something in the registry that is still referring ro the scheduler?____Thanks,__gkoziarski