Liveware Publishing Support Forum

A user received the following error message. It refers to an error log being created. Where is the error log located on the user^s machine?____"rswrun.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."__

The error log can be viewed by using the System tool Event Viewer and then looking at the application log.____But what you see will probably not be that helpful.____When does this error occur and does it happen for some or all reports?__What version of R&R?____Kathleen__R&R Support

I work with CHinthorn and am the support person for the user receiving this error. The error occurs after the user enters the date parameter for the report they are running. This occurs after they select between Screen, Printer, Export (normally they select Screen) and select a printer. Only one user is encountering this error. The others are able to run the reports without issues. The error occurs for all reports. ____We are using R&R report version 9.0.7.0.

I am not sure if I am getting the same error, but it sounds familar. Not all of my users get this error, but whenever they run a report using the Report Viewer (Runtime) they get this log error. It runs the report. I went and got the log file:____<?xml version="1.0" encoding="UTF-16"?>__<DATABASE>__<EXE NAME="rswrun.exe" FILTER="GRABMI_FILTER_PRIVACY">__ <MATCHING_FILE NAME="ACFPDF.DLL" SIZE="135820" CHECKSUM="0x8BD19587" BIN_FILE_VERSION="0.2.0.0" BIN_PRODUCT_VERSION="4.0.1.1" PRODUCT_VERSION="4.00" FILE_DESCRIPTION="Amyuni PDF Converter" COMPANY_NAME="AMYUNI Consultants__50 avenue Marceau__75008 Paris France__Tel: 33-1-47230111__http://www.amyuni.com" PRODUCT_NAME="Amyuni PDF Converter" FILE_VERSION="4.00" ORIGINAL_FILENAME="ACFPDF.DLL" INTERNAL_NAME="ACFPDF.DLL" LEGAL_COPYRIGHT="Copyright © AMYUNI Consultants 1999" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x22131" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="0.2.0.0" UPTO_BIN_PRODUCT_VERSION="4.0.1.1" LINK_DATE="03/11/2001 11:08:33" UPTO_LINK_DATE="03/11/2001 11:08:33" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="ACFPDFUI.DLL" SIZE="42256" CHECKSUM="0x549D208F" BIN_FILE_VERSION="0.2.0.0" BIN_PRODUCT_VERSION="4.0.1.1" PRODUCT_VERSION="1.58" FILE_DESCRIPTION="Amyuni PDF Converter User Interface" COMPANY_NAME="AMYUNI Consultants__50 avenue Marceau__75008 Paris France__Tel: 33-1-47230111__http://www.amyuni.com" PRODUCT_NAME="Amyuni PDF Converter&quot;" FILE_VERSION="4.00" ORIGINAL_FILENAME="ACFPDFUI.DLL" INTERNAL_NAME="ACFPDFUI.DLL" LEGAL_COPYRIGHT="Copyright © 1999-2000, AMYUNI Consultants" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1318B" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="0.2.0.0" UPTO_BIN_PRODUCT_VERSION="4.0.1.1" LINK_DATE="03/11/2001 11:08:32" UPTO_LINK_DATE="03/11/2001 11:08:32" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="cdintf.dll" SIZE="245760" CHECKSUM="0xF5FAE8CA" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="PDF Interface DLL" COMPANY_NAME="" PRODUCT_NAME="Common Driver Interface DLL" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="CDINTF.DLL" INTERNAL_NAME="CDINTF" LEGAL_COPYRIGHT="Copyright (C) 1999, AMYUNI Consultants" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="02/12/2001 20:37:33" UPTO_LINK_DATE="02/12/2001 20:37:33" VER_LANGUAGE="French (France) [0x40c]" />__ <MATCHING_FILE NAME="PDFINTF.DLL" SIZE="32768" CHECKSUM="0xB8C49798" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="11/14/1999 09:37:20" UPTO_LINK_DATE="11/14/1999 09:37:20" />__ <MATCHING_FILE NAME="PDFMON.DLL" SIZE="18684" CHECKSUM="0x3318C185" BIN_FILE_VERSION="4.0.1381.1" BIN_PRODUCT_VERSION="4.0.1381.1" PRODUCT_VERSION="4.00" FILE_DESCRIPTION="PDF Monitor DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows NT(TM) Operating System" FILE_VERSION="4.00" ORIGINAL_FILENAME="pdfmon.dll" INTERNAL_NAME="pdfmon.dll" LEGAL_COPYRIGHT="Copyright (C) Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE1D4" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="4.0.1381.1" UPTO_BIN_PRODUCT_VERSION="4.0.1381.1" LINK_DATE="03/11/2001 11:08:33" UPTO_LINK_DATE="03/11/2001 11:08:33" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="RapidRun.exe" SIZE="462848" CHECKSUM="0x8E4F0083" BIN_FILE_VERSION="2.0.0.1" BIN_PRODUCT_VERSION="2.0.0.1" PRODUCT_VERSION="2.00.0001" COMPANY_NAME="Personable PC Solutions" PRODUCT_NAME="Rapid Runner" FILE_VERSION="2.00.0001" ORIGINAL_FILENAME="RapidRun.exe" INTERNAL_NAME="RapidRun" LEGAL_COPYRIGHT="Copyright 2000 Personable PC Solutions" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x80BC0" LINKER_VERSION="0x20000" UPTO_BIN_FILE_VERSION="2.0.0.1" UPTO_BIN_PRODUCT_VERSION="2.0.0.1" LINK_DATE="02/02/2003 16:57:20" UPTO_LINK_DATE="02/02/2003 16:57:20" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrauto.exe" SIZE="32768" CHECKSUM="0xAB5DB7F0" BIN_FILE_VERSION="9.0.0.0" BIN_PRODUCT_VERSION="9.0.0.0" PRODUCT_VERSION="9.00" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.00" ORIGINAL_FILENAME="rrauto.exe" INTERNAL_NAME="rrauto" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE53E" LINKER_VERSION="0x90000" UPTO_BIN_FILE_VERSION="9.0.0.0" UPTO_BIN_PRODUCT_VERSION="9.0.0.0" LINK_DATE="10/30/2002 16:26:26" UPTO_LINK_DATE="10/30/2002 16:26:26" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrbrowse.exe" SIZE="2518953" CHECKSUM="0x48EFCDDA" BIN_FILE_VERSION="3.7.1.0" BIN_PRODUCT_VERSION="3.7.1.0" PRODUCT_VERSION="3.7.1" FILE_DESCRIPTION="View resultsets based on reports created in R&amp;R." COMPANY_NAME="Liveware Publishing, Inc." PRODUCT_NAME=" ResultSet Browser" FILE_VERSION="3.7.1" ORIGINAL_FILENAME="rrbrowse.exe" INTERNAL_NAME="rrbrowse" LEGAL_COPYRIGHT="Copyright 2000 - 2003, Liveware Publishing, Inc." VERFILEDATEHI="0x1C2C93B" VERFILEDATELO="0x344CD860" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.7.1.0" UPTO_BIN_PRODUCT_VERSION="3.7.1.0" LINK_DATE="06/16/1998 15:27:16" UPTO_LINK_DATE="06/16/1998 15:27:16" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrchart.exe" SIZE="28672" CHECKSUM="0x2A51CC60" BIN_FILE_VERSION="9.0.0.0" BIN_PRODUCT_VERSION="9.0.0.0" PRODUCT_VERSION="9.00" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.00" ORIGINAL_FILENAME="rrchart.exe" INTERNAL_NAME="rrchart" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBCEA" LINKER_VERSION="0x90000" UPTO_BIN_FILE_VERSION="9.0.0.0" UPTO_BIN_PRODUCT_VERSION="9.0.0.0" LINK_DATE="03/07/2001 16:03:36" UPTO_LINK_DATE="03/07/2001 16:03:36" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrcnvrt.exe" SIZE="126976" CHECKSUM="0xD3FA3626" BIN_FILE_VERSION="8.1.25.0" BIN_PRODUCT_VERSION="8.1.25.0" PRODUCT_VERSION="9.0" FILE_DESCRIPTION="Report Conversion Utility" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0" ORIGINAL_FILENAME="RRCNVRT.EXE" INTERNAL_NAME="RRCNVRT" LEGAL_COPYRIGHT=" © 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.25.0" UPTO_BIN_PRODUCT_VERSION="8.1.25.0" LINK_DATE="08/08/2002 15:36:09" UPTO_LINK_DATE="08/08/2002 15:36:09" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrcsvx.dll" SIZE="28672" CHECKSUM="0xE5A887A2" BIN_FILE_VERSION="8.1.25.0" BIN_PRODUCT_VERSION="8.1.25.0" PRODUCT_VERSION="9.0" FILE_DESCRIPTION="CSV Export DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0" ORIGINAL_FILENAME="rrcsvx.dll" INTERNAL_NAME="RRCSVX" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.25.0" UPTO_BIN_PRODUCT_VERSION="8.1.25.0" LINK_DATE="08/17/2001 13:40:28" UPTO_LINK_DATE="08/17/2001 13:40:28" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrdbfx.dll" SIZE="28672" CHECKSUM="0xB34E5CA4" BIN_FILE_VERSION="8.1.25.0" BIN_PRODUCT_VERSION="8.1.25.0" PRODUCT_VERSION="9.0" FILE_DESCRIPTION="DBF Export DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0" ORIGINAL_FILENAME="rrdbfx.dll" INTERNAL_NAME="RRDBFX" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.25.0" UPTO_BIN_PRODUCT_VERSION="8.1.25.0" LINK_DATE="08/17/2001 13:41:12" UPTO_LINK_DATE="08/17/2001 13:41:12" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrhtml.dll" SIZE="61440" CHECKSUM="0x606F29D5" BIN_FILE_VERSION="8.1.25.0" BIN_PRODUCT_VERSION="8.1.25.0" PRODUCT_VERSION="9.0" FILE_DESCRIPTION="HTML Export DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0" ORIGINAL_FILENAME="rrhtml.dll" INTERNAL_NAME="RRHTML2" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.25.0" UPTO_BIN_PRODUCT_VERSION="8.1.25.0" LINK_DATE="08/17/2001 13:42:24" UPTO_LINK_DATE="08/17/2001 13:42:24" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="Rricon.exe" SIZE="90112" CHECKSUM="0xF871F262" BIN_FILE_VERSION="9.0.0.0" BIN_PRODUCT_VERSION="9.0.0.0" PRODUCT_VERSION="9.00" FILE_DESCRIPTION="Shortcut Maker Utility" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.00" ORIGINAL_FILENAME="Rricon.exe" INTERNAL_NAME="Rricon" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x23F21" LINKER_VERSION="0x90000" UPTO_BIN_FILE_VERSION="9.0.0.0" UPTO_BIN_PRODUCT_VERSION="9.0.0.0" LINK_DATE="11/15/2002 16:51:51" UPTO_LINK_DATE="11/15/2002 16:51:51" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrpd.dll" SIZE="36864" CHECKSUM="0x9E791164" BIN_FILE_VERSION="10.0.1.0" BIN_PRODUCT_VERSION="10.0.1.0" PRODUCT_VERSION="10.0.001" FILE_DESCRIPTION="Print/Preview DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="10.0.001" INTERNAL_NAME="RRPD" LEGAL_COPYRIGHT="© 2002 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.1.0" UPTO_BIN_PRODUCT_VERSION="10.0.1.0" LINK_DATE="05/31/2002 17:35:06" UPTO_LINK_DATE="05/31/2002 17:35:06" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrrtfx.dll" SIZE="36864" CHECKSUM="0x154AC2F8" BIN_FILE_VERSION="8.1.25.0" BIN_PRODUCT_VERSION="8.1.25.0" PRODUCT_VERSION="9.0" FILE_DESCRIPTION="RTF Export DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0" ORIGINAL_FILENAME="rrrtfx.dll" INTERNAL_NAME="RRRTFX" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.25.0" UPTO_BIN_PRODUCT_VERSION="8.1.25.0" LINK_DATE="08/17/2001 13:48:16" UPTO_LINK_DATE="08/17/2001 13:48:16" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="RrSqlWiz.exe" SIZE="163840" CHECKSUM="0xD19D6E9D" BIN_FILE_VERSION="8.0.0.0" BIN_PRODUCT_VERSION="8.0.0.0" PRODUCT_VERSION="8.1.25.0" FILE_DESCRIPTION="R&amp;R Conversion Wizard" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer, SQL Edition" FILE_VERSION="8.1.25.0" ORIGINAL_FILENAME="RRSQLWIZ.EXE" INTERNAL_NAME="rrsqlwiz.exe" LEGAL_COPYRIGHT="© 2000 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.0.0" UPTO_BIN_PRODUCT_VERSION="8.0.0.0" LINK_DATE="05/14/2001 15:06:28" UPTO_LINK_DATE="05/14/2001 15:06:28" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrtxtx.dll" SIZE="32768" CHECKSUM="0xE162ECAB" BIN_FILE_VERSION="8.1.25.0" BIN_PRODUCT_VERSION="8.1.25.0" PRODUCT_VERSION="9.0" FILE_DESCRIPTION="Text Export DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0" ORIGINAL_FILENAME="rrtxtx.dll" INTERNAL_NAME="RRWEXP" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.25.0" UPTO_BIN_PRODUCT_VERSION="8.1.25.0" LINK_DATE="08/17/2001 13:49:23" UPTO_LINK_DATE="08/17/2001 13:49:23" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrviewx.dll" SIZE="45056" CHECKSUM="0x98A8C87E" BIN_FILE_VERSION="9.0.8.0" BIN_PRODUCT_VERSION="9.0.8.0" PRODUCT_VERSION="9.0.008" FILE_DESCRIPTION="Report Viewer Export DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0.008" ORIGINAL_FILENAME="rrviewx.dll" INTERNAL_NAME="RRVIEWX" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.0.8.0" UPTO_BIN_PRODUCT_VERSION="9.0.8.0" LINK_DATE="08/17/2001 13:50:18" UPTO_LINK_DATE="08/17/2001 13:50:18" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrw.exe" SIZE="2236416" CHECKSUM="0x7A1A7F1C" BIN_FILE_VERSION="10.0.12.0" BIN_PRODUCT_VERSION="10.0.12.0" PRODUCT_VERSION="10.0.012" FILE_DESCRIPTION="R&amp;R Report Designer, Xbase Edition" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer, Xbase Edition" FILE_VERSION="10.0.012" INTERNAL_NAME="RRW" LEGAL_COPYRIGHT="© 2003 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.12.0" UPTO_BIN_PRODUCT_VERSION="10.0.12.0" LINK_DATE="01/28/2003 16:04:22" UPTO_LINK_DATE="01/28/2003 16:04:22" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="Rrwiz.exe" SIZE="450560" CHECKSUM="0x9CB62E7B" BIN_FILE_VERSION="9.0.0.0" BIN_PRODUCT_VERSION="9.0.0.0" PRODUCT_VERSION="9.00" FILE_DESCRIPTION="R&amp;R Report Wizard Utility" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.00" ORIGINAL_FILENAME="Rrwiz.exe" INTERNAL_NAME="Rrwiz" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7CC86" LINKER_VERSION="0x90000" UPTO_BIN_FILE_VERSION="9.0.0.0" UPTO_BIN_PRODUCT_VERSION="9.0.0.0" LINK_DATE="12/04/2002 18:52:17" UPTO_LINK_DATE="12/04/2002 18:52:17" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrwksx.dll" SIZE="32768" CHECKSUM="0xDDB8D3C9" BIN_FILE_VERSION="8.1.25.0" BIN_PRODUCT_VERSION="8.1.25.0" PRODUCT_VERSION="9.0" FILE_DESCRIPTION="WKS Export DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0" ORIGINAL_FILENAME="rrwksx.dll" INTERNAL_NAME="RRWKSX" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.25.0" UPTO_BIN_PRODUCT_VERSION="8.1.25.0" LINK_DATE="08/17/2001 13:51:48" UPTO_LINK_DATE="08/17/2001 13:51:48" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrwrun.exe" SIZE="1495040" CHECKSUM="0x323C6874" BIN_FILE_VERSION="10.0.12.0" BIN_PRODUCT_VERSION="10.0.12.0" PRODUCT_VERSION="10.0.012" FILE_DESCRIPTION="R&amp;R Report Viewer, Xbase Edition" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer, Xbase Edition" FILE_VERSION="10.0.012" INTERNAL_NAME="RRWRUN" LEGAL_COPYRIGHT="© 2003 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.12.0" UPTO_BIN_PRODUCT_VERSION="10.0.12.0" LINK_DATE="01/28/2003 16:07:20" UPTO_LINK_DATE="01/28/2003 16:07:20" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrxchart.dll" SIZE="45056" CHECKSUM="0x6746854C" BIN_FILE_VERSION="9.0.0.0" BIN_PRODUCT_VERSION="9.0.0.0" PRODUCT_VERSION="9.0" FILE_DESCRIPTION="Charting &amp; Pivot Table Export DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0" ORIGINAL_FILENAME="rrxchart.dll/rrxtab.dll" INTERNAL_NAME="RRXCHART/RRXTAB" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.0.0.0" UPTO_BIN_PRODUCT_VERSION="9.0.0.0" LINK_DATE="08/17/2001 13:58:18" UPTO_LINK_DATE="08/17/2001 13:58:18" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rrxtab.dll" SIZE="40960" CHECKSUM="0x1C65BF29" BIN_FILE_VERSION="9.0.0.0" BIN_PRODUCT_VERSION="9.0.0.0" PRODUCT_VERSION="9.0" FILE_DESCRIPTION="Charting &amp; Pivot Table Export DLL" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer for Windows" FILE_VERSION="9.0" ORIGINAL_FILENAME="rrxchart.dll/rrxtab.dll" INTERNAL_NAME="RRXCHART/RRXTAB" LEGAL_COPYRIGHT="© 2001 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.0.0.0" UPTO_BIN_PRODUCT_VERSION="9.0.0.0" LINK_DATE="10/30/2002 17:30:24" UPTO_LINK_DATE="10/30/2002 17:30:24" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rsw.exe" SIZE="2191360" CHECKSUM="0xC84B5FFE" BIN_FILE_VERSION="10.0.12.0" BIN_PRODUCT_VERSION="10.0.12.0" PRODUCT_VERSION="10.0.012" FILE_DESCRIPTION="R&amp;R Report Designer, SQL Edition" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer, SQL Edition" FILE_VERSION="10.0.012" INTERNAL_NAME="RSW" LEGAL_COPYRIGHT="© 2003 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.12.0" UPTO_BIN_PRODUCT_VERSION="10.0.12.0" LINK_DATE="01/28/2003 16:12:15" UPTO_LINK_DATE="01/28/2003 16:12:15" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="rswrun.exe" SIZE="1413120" CHECKSUM="0xC4BB0CB6" BIN_FILE_VERSION="10.0.12.0" BIN_PRODUCT_VERSION="10.0.12.0" PRODUCT_VERSION="10.0.012" FILE_DESCRIPTION="R&amp;R Report Viewer, SQL Edition" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&amp;R Report Writer, SQL Edition" FILE_VERSION="10.0.012" INTERNAL_NAME="RSWRUN" LEGAL_COPYRIGHT="© 2003 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.12.0" UPTO_BIN_PRODUCT_VERSION="10.0.12.0" LINK_DATE="01/28/2003 16:14:51" UPTO_LINK_DATE="01/28/2003 16:14:51" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="RAPIDRUNRapidRun.exe" SIZE="458752" CHECKSUM="0xAC01FA43" BIN_FILE_VERSION="2.0.0.0" BIN_PRODUCT_VERSION="2.0.0.0" PRODUCT_VERSION="2.00" COMPANY_NAME="Personable PC Solutions" PRODUCT_NAME="Rapid Runner" FILE_VERSION="2.00" ORIGINAL_FILENAME="RapidRun.exe" INTERNAL_NAME="RapidRun" LEGAL_COPYRIGHT="Copyright 2000 Personable PC Solutions" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7E936" LINKER_VERSION="0x20000" UPTO_BIN_FILE_VERSION="2.0.0.0" UPTO_BIN_PRODUCT_VERSION="2.0.0.0" LINK_DATE="09/30/2002 16:05:12" UPTO_LINK_DATE="09/30/2002 16:05:12" VER_LANGUAGE="English (United States) [0x409]" />__ <MATCHING_FILE NAME="RAPIDRUN rconsol.exe" SIZE="8263" CHECKSUM="0xCA0BBC26" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/16/1998 15:27:16" UPTO_LINK_DATE="06/16/1998 15:27:16" />__</EXE>__<EXE NAME="CDINTF.DLL" FILTER="GRABMI_FILTER_THISFILEONLY">__ <MATCHING_FILE NAME="cdintf.dll" SIZE="245760" CHECKSUM="0xF5FAE8CA" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="PDF Interface DLL" COMPANY_NAME="" PRODUCT_NAME="Common Driver Interface DLL" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="CDINTF.DLL" INTERNAL_NAME="CDINTF" LEGAL_COPYRIGHT="Copyright (C) 1999, AMYUNI Consultants" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="02/12/2001 20:37:33" UPTO_LINK_DATE="02/12/2001 20:37:33" VER_LANGUAGE="French (France) [0x40c]" />__</EXE>__<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">__ <MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />__</EXE>__</DATABASE>____In the event viewer the error is: __Faulting application rswrun.exe, version 10.0.12.0, faulting module cdintf.dll, version 1.0.0.1, fault address 0x000037c0.______It happens every time certain users run reports__

Rename the file CDINTF.DLL to CDINTF.OLD and see if it helps.____Kathleen__R&R Support

I have tried renaming cdintf.dll to cdinft.old and placing the line: PDFDRIVER=0 in my rrw.ini file but nothing seems to work.____The frustrating thing is I do not get this for every report or for every user.

That definitely makes it more difficult to troubleshoot. What you need to try to do is to narrow down the environment to see what is different when it works versus when it does not.____Kathleen__R&R Support

I assume this is in response to JMolden^s questions since he mentioned the cdintf.dll. I searched our local drives and could not find this file name. I have also tried going to the print properties screen as you mentioned in another form without any success. ____Any other ideas?____

If you are indeed using 9.0.007 you should update to 9.0.009 which is available on our downloads page http://www.livewarepub.com/download.htm____Kathleen__R&R Support