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Error retrieving printer info
Posted: Mon Jun 10, 2002 8:00 am
by Jeff_Fried_(Guest)
It seems this error message only began to appear after switching to Windows XP Pro. This occurs even within Report Designer, and occurs when trying to access printer setup.____Any idea why it^s happening? And how do you resolve it? The report can^t work without a fix.
=> RE: Error retrieving printer info
Posted: Mon Jun 10, 2002 8:08 am
by kfleming
Which version of R&R? Does it happen when you open a saved report or does it only happen for new reports?____Kathleen__R&R Support
==> RE: Error retrieving printer info
Posted: Wed Jun 12, 2002 2:24 pm
by Jeff_Fried_(Guest)
It happens with saved reports.
===> RE: Error retrieving printer info
Posted: Thu Jun 13, 2002 7:59 am
by kfleming
If you have more than one available printer, try opening the report, selecting a different printer, saving the report and then re-opening the report.____Kathleen__R&R Support