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Error using Export HTML Burst
Posted: Fri Oct 15, 2004 4:31 pm
by _burst_error
Hello,__I am reciving an error when I click on Export____The Error is "Cannot load printer library file rrhtml.dll"____I go to Master Table/Export/HTML/Check send via MAPI/Send Burt Report/then setupfields and when I click export the errror pops__Thanks__Steve
=> RE: Error using Export HTML Burst
Posted: Sun Oct 17, 2004 12:58 pm
by kfleming
What version of R&R are you using?____Kathleen__R&R Support
==> RE: Error using Export HTML Burst
Posted: Wed Oct 20, 2004 5:11 pm
by ProTech
I was able to get rid of the DLL error by replacing it with another one. __Now that the erorr is gone R&R seames to got thru the motions just fine yet the email was never received/sent? This is version 9.0.007__Will a sent record be populated in Outlooks sent folder aslo? __Thanks for you help.__Should we upgrade to the latest version?__Thanks__Steve
===> RE: Error using Export HTML Burst
Posted: Thu Oct 21, 2004 7:19 am
by kfleming
The most recent 9 update is 9.0.009 which you can download from our website.____Kathleen__R&R Support
====> RE: Error using Export HTML Burst
Posted: Fri Oct 22, 2004 1:27 pm
by ProTech
Thanks, I have installed the sevice pack to 9.0.009__When I click export everything looks like is is going to work and then I get an application error on rrw.exe. I click ok and the R&R app closes out.__Is there a version 9.1?____Any help would be great.__Thanks__Steve
=====> RE: Error using Export HTML Burst
Posted: Mon Oct 25, 2004 7:06 am
by kfleming
Send an email to livesupport@livewarepub.com and we will send you the latest HTML export DLL.____Kathleen__R&R Support
======> RE: Error using Export HTML Burst
Posted: Mon Oct 25, 2004 11:43 am
by ProTech
Thanks, I sent the email...__Steve