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Errors in Runtime
Posted: Mon Jul 28, 2003 7:26 am
by Chris_Barnes
Hi,____One of our clients is experiencing difficulty running R&R runtime reports. Everytime she tries to print directly to a printer she gets "Cannot match printer or port in control file".____However, if she previews the report to screen first, she can then press the print button and it prints normally.____Does anyone know how to fix this? ____Chris
=> RE: Errors in Runtime
Posted: Tue Jul 29, 2003 8:41 am
by kfleming
What is RI_WPTR set to in the control file?____Kathleen__R&R Support
==> RE: Errors in Runtime
Posted: Tue Jul 29, 2003 11:00 am
by Chris_Barnes
Hi Kathleen :)____It is set to their standard printer, noted as a UNC Path thus:____\AppserverHP LaserJet 2300 Series PCL ____Thanks____
===> RE: Errors in Runtime
Posted: Tue Jul 29, 2003 12:59 pm
by kfleming
Is that exactly as the printer name appears in the printer selection list? If it is the user^s default printer you could alternatively set RI_WPTR to DEFAULT.____Kathleen__R&R Support
====> RE: Errors in Runtime
Posted: Tue Aug 05, 2003 4:04 am
by Eddie_Marshall
Hi Kathleen,____I am replying on behalf of Chris who is now on holiday. Your suggestion worked. Thanks very much for all your help.____Eddie Marshall__LandMaster