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GPF after printer change

Posted: Wed Sep 24, 2008 8:32 pm
by Taavi_Remmelg_(Guest)
Hello,__ client is using HPJetDirect printserver and changed printer attached to it from HP 1200 to HP LaserJet P3005.____After printer switch printing to print server result to an Windows error____Tested with HP laserjet IIIP drivers, the same error, reinstalled everything with no changes. From error log I see that problem is somehow related to file msctfime.ime.____Any ideas? ______Taavi.__________Windows error log:______<?xml version="1.0" encoding="UTF-16"?>__<DATABASE>__<EXE NAME="RRWRUN.exe" FILTER="GRABMI_FILTER_THISFILEONLY">__ <MATCHING_FILE NAME="rrwrun.exe" SIZE="1572864" CHECKSUM="0x4AA0F724" BIN_FILE_VERSION="12.1.0.1" BIN_PRODUCT_VERSION="12.1.0.1" PRODUCT_VERSION="12.1.001" FILE_DESCRIPTION="R&R Report Viewer, Xbase Edition" COMPANY_NAME="Liveware Publishing Inc." PRODUCT_NAME="R&R Report Writer, Xbase Edition" FILE_VERSION="12.1.001" INTERNAL_NAME="RRWRUN" LEGAL_COPYRIGHT="© 2003 Liveware Publishing Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.1.0.1" UPTO_BIN_PRODUCT_VERSION="12.1.0.1" LINK_DATE="04/19/2007 03:53:59" UPTO_LINK_DATE="04/19/2007 03:53:59" VER_LANGUAGE="English (United States) [0x409]" />__</EXE>__<EXE NAME="msctfime.ime" FILTER="GRABMI_FILTER_THISFILEONLY">__ <MATCHING_FILE NAME="MSCTFIME.IME" SIZE="177152" CHECKSUM="0x105A77BA" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Microsoft Text Frame Work Service IME" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="MSCTFIME.IME" INTERNAL_NAME="MSCTFIME" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x3" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2B923" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:31" UPTO_LINK_DATE="08/04/2004 07:57:31" VER_LANGUAGE="Language Neutral [0x0]" />__</EXE>__<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">__ <MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />__</EXE>__</DATABASE>__

=> RE: GPF after printer change

Posted: Wed Sep 24, 2008 8:46 pm
by kfleming
Does the error occur with all reports?__What happens if open the report with RRW.EXE instead of RRWRUN.EXE on this machine?____Kathleen__R&R Support