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General Print Spooler Error
Posted: Tue May 22, 2001 10:24 am
by kwestfall
I have just installed R&R Version 9 and am having problems with printing. When I click the print button to print a report, I am getting an error - General Print Spooler Error. I am running R&R under Windows 98, attached to a Novell Netware network. My default printer is set up in Print Manager as a network print, and this works fine with all my other software, just not in R&R. Sometimes it works if I choose Print Preview, and print from there, but that doesn^t work all the time.____Anyone else having this problem? Any information will be greatly appreciated!__
=> RE: General Print Spooler Error
Posted: Tue May 22, 2001 11:41 am
by Jim_Taylor_(Guest)
What type and model printer are you printing to?__
=> RE: General Print Spooler Error
Posted: Tue May 22, 2001 11:49 am
by freitas
>What type and model printer are __>you printing to? ______I am trying to print to an HP LaserJet 4 Plus.____Thanks for the help.
==> RE: General Print Spooler Error
Posted: Tue May 22, 2001 1:01 pm
by Kristi_Westfall_(Guest)
You might want to check in your settings for printers and see if there is a printer R&R PDF PRINTER. If there is, delete it and reboot your system. The R&R PDF PRINTER appears whenever you create an RTF export report. There is a new RRPD.DLL that corrects this, but I do not know if it is out yet.____Tom Freitas
=> RE: General Print Spooler Error
Posted: Tue May 22, 2001 2:14 pm
by kfleming
Send me you email address and I will send you the updated RRPD.DLL that is mentioned in other replies.____Kathleen__R&R Support__kfleming@livewarepub.com
==> RE: General Print Spooler Error
Posted: Thu Aug 16, 2001 10:41 am
by Paul_Santell_(Guest)
Please email me the DLL file at:__psantell.idmi@mail.idmi.com____Thanks in advance.