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General Spool Print error
Posted: Wed Apr 02, 2008 7:18 am
by Mytishicrold
I have a client user who is having problems printing off a report that runs to 700 pages. they can print preview the report OK; however when trying to print a ^general print spooler error^ appears and only a few pages are printed. They can print off the report in batches of 100 pages without the error occurring. The file size showing in the print queue for 100 pages is approx 4MB. They have no problem printing off smaller reports.____Any help and advice would be much appreciated!
=> RE: General Spool Print error
Posted: Wed Apr 02, 2008 7:52 am
by kfleming
What version of R&R?____Kathleen__R&R Support
==> RE: General Spool Print error
Posted: Wed Apr 02, 2008 8:07 am
by Mytishicrold
Hi Katherine____They are using R&R version 10, SQL Edition.____Harry
===> RE: General Spool Print error
Posted: Wed Apr 02, 2008 8:09 am
by Mytishicrold
Sorry I meant ____Hi Kathleen____They are using R&R Version 10 (SQL edition)____Harry ;-)
====> RE: General Spool Print error
Posted: Wed Apr 02, 2008 2:24 pm
by kfleming
Are there are any charts or images in the report?____Kathleen__R&R Support
=====> RE: General Spool Print error
Posted: Wed Apr 02, 2008 6:05 pm
by Mytishicrold
Hi Kathleen____No images or charts, just lines, textboxes and text.____Regards____Harry
======> RE: General Spool Print error
Posted: Thu Apr 03, 2008 11:08 am
by kfleming
You may need to print the report in ranges of pages as a workaround.____Kathleen__R&R Support