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Image is always auto-resized
Posted: Tue Jul 15, 2008 9:29 am
by hua
Hi all,__ I^m using R&R Report Writer ver 8.1 Build 8.1.027. The part that^s causing me problem is after I inserted an image, saved the template, close and reopen it again, the image now has clearly been resized.____Anyone know how to fix this? TIA.
=> RE: Image is always auto-resized
Posted: Wed Jul 16, 2008 2:21 pm
by hua
From further observation. It looks as though when R&R save the image info, the dimension that it^s saved in is in inches and when the template is invoke/reopen the image is sized based on this info causing the image to be resized. ____The size of the image that I am using is 154x84 pixel.____Any help is appreciated as one of our user refuse to sign off the job as completed as long as this issue is unresolved.______TIA.
=> RE: Image is always auto-resized
Posted: Wed Jul 16, 2008 2:21 pm
by hua
From further observation. It looks as though when R&R save the image info, the dimension that it^s saved in is in inches and when the template is invoke/reopen the image is sized based on this info causing the image to be resized. ____The size of the image that I am using is 154x84 pixel.____Any help is appreciated as one of our user refuse to sign off the job as completed as long as this issue is unresolved.______TIA.____>Hi all, __> I^m using R&R Report Writer ver 8.1 Build 8.1.027. The __>part that^s causing me problem is after I inserted an image, __>saved the template, close and reopen it again, the image now __>has clearly been resized. __>__>Anyone know how to fix this? TIA. __
===> RE: Image is always auto-resized
Posted: Thu Jul 17, 2008 7:21 am
by hua
Thank you very much for your reply and help Kathleen. The email with the requested files has been sent.
==> RE: Image is always auto-resized
Posted: Thu Jul 17, 2008 2:25 pm
by kfleming
Can you email the report/image file to me?____Kathleen__R&R Support__livesupport@livewarepub.com
====> RE: Image is always auto-resized
Posted: Tue Jul 22, 2008 7:38 am
by hua
Hi Kathleen,__ Has there been any progress on this issue.____TIA.____Regards,__hua
=====> RE: Image is always auto-resized
Posted: Fri Jul 25, 2008 8:19 am
by kfleming
We are still looking at the problem.____Kathleen__R&R Support
======> RE: Image is always auto-resized
Posted: Tue Aug 05, 2008 11:36 am
by hua
Hi Kathleen,__ Once the problem is solved could you let me know soonest possible? Customer has been calling frequently asking about the status.____Thank you.
=======> RE: Image is always auto-resized
Posted: Fri Aug 22, 2008 8:43 am
by hua
Still no solution?
========> RE: Image is always auto-resized
Posted: Mon Aug 25, 2008 8:44 am
by kfleming
Still no solution.__I am not sure why this is happening on your machine but not on any of my test machines.____Kathleen__R&R Support