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Image not printing
Posted: Wed Sep 24, 2008 8:32 pm
by Hiserve
Hi__1 of my users can preview a report with a jpg logo and the image displays, but when he prints the image is not printed. Others are using the same report successfully. Can you suggest what is the problem with the setup? It is using the Infinity runtime.__Thanks
=> RE: Image not printing
Posted: Wed Sep 24, 2008 8:43 pm
by kfleming
What printer is being used? Is it different than the printer that is successful for other clients?____Kathleen__R&R Support
==> RE: Image not printing
Posted: Thu Sep 25, 2008 9:10 am
by Hiserve
Hi__No its the same printer and they have tried another printer on the network. They have Infinity lite on that machine as well as the Infinity runtime, so that is a difference with the other users - I don^t know which went on first.__Thanks__Jackie