Liveware Publishing Support Forum

[updated:LAST EDITED ON Sep-22-04 AT 03:10 PM (EST)]Hello, I just recently upgraded from R&R version 10 to 10+ build 10.1.003. My problem is I print these report that have picture files in them such as tiff, bmp and jpeg. With the older version the report printed just fine. Now with version 10+ I get an error that says "R&R Error : Invalid picture file format".____I uninstalled version 10+ version 10.1.003 and installed version 10 build 10.0.012 and the reports print fine again. Is anybody else experiencing this problem. Thank you in advance for your help.____Jeff

Do you have the latest leadtool DLL files in your R&R directory? These files are listed in the RR101003.TXT file on our downloads page.____Kathleen__R&R Support__

[updated:LAST EDITED ON Sep-23-04 AT 07:33 PM (EST)]Yes, I downloaded the update and copied the contents into C:program filesRRVer10 folder and still received the same error.____Kathleen, have you heard of anybody else having this problem with ver 10+ ?____

What file extension does your image use?____Kathleen__R&R Support

I have just got the same problem.____>Hello, I just recently upgraded from R&R version 10 to 10+ __>build 10.1.003. My problem is I print these report that __>have picture files in them such as tiff, bmp and jpeg. With __>the older version the report printed just fine. Now with __>version 10+ I get an error that says "R&R Error : Invalid __>picture file format". __>__>I uninstalled version 10+ version 10.1.003 and installed __>version 10 build 10.0.012 and the reports print fine again. __>Is anybody else experiencing this problem. Thank you in __>advance for your help. __>__>Jeff __

Make sure that you have the latest LeadTools DLL files in your R&R program directory.____Kathleen__R&R Support