Liveware Publishing Support Forum

R&R SQL: rsw.exe - Application Error__The instruction at "0x73dd11a3" referenced memory at "0x00000004". The memory could not be "read".__Click on OK to terminate the program.____A customer of ours is getting the above error message when they run one specific report every time.____They are Windows XP and are using R&R version 12.____In Topic 97 on the discussion forum it mentions adding PDFDRIVER=0 to the rsw.ini which we have done and it hasn^t made any difference.____In the same discussion, it also mentions deleting the CDINTF.DLL but I am reluctant to do this without knowing what it does.____________

CDINTF.DLL is the core file for the Amyuni PDF printer driver.____What happens if the user opens the report, saves the report, opens the report and then prints the report? This might correct the error for them.__ __Kathleen__R&R Support

Hi Kathleen,____Please see reply from my client . . . . Where should the CDINTF.DLL reside? Should I suggest that they delete one of them?______"Er... it crashed! Mind you, I didn^t print it - I print-previewed it.____Thanks very much for trying to solve this problem.____I^ve got two CDINTF.DLL files on my C: drive. One is in Program Files/R&R Infinity and the other is in Windows/system32.____Neither has been updated recently - not since 2006. Do you think they should have been?"____

Have them try re-naming both instances of CDINTF.DLL as CDINTF.OLD and see if that makes any difference.____Kathleen__R&R Support

Yes the report does do a sort. It is sorting on PVKEY asc and also GADECNO asc____It crashes shortly after the millionth record is selected Records __Read: 1009390__Selected: 1009389____I have an e-mail with screenshots of the sorting and the joins if needed. What is your e-mail address?________

Hi Katherine,____Many thanks for your assistance with this one. Reply is as follows:-____"I did as suggested and ran it (having first gone into it, saved it and re-opened it). I thought it was going to work as it went past the millionth record but crashed shortly afterwards.____I now don^t have a CDINTF.DLL file at all. I have discovered that I have 3 CDINTF251.DLL files though.____I wonder if they have any more suggestions".

I added an update to this discussion but it has not been applied???

Does the report do a local sort (do you see a box that displays a record counter?)____Kathleen__R&R Support

If you remove the sorts does the report work? Are there any fields from the database that you could select so the sort is passed to the SQL statement as an ORDER BY clause rather than forcing R&R to do a local sort of the data?____Kathleen__R&R Support

I have added another comment but the system updating the message seems to be delayed for days. Please update my message which I previously posted.