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New printer causing error
Posted: Thu Sep 06, 2007 8:41 am
by mdbentote
We have a report that has been run successfully for some time. When a new printer was installed and we try to print the report we get the error message:____Rrw.exe has generated an error and will be closed by windows. You will need to restart the programme. An error log will be created.____1) where is the error log placed and what is it^s name?__2) could the problem be in the data as other reports print OK to the new printer?____
=> RE: New printer causing error
Posted: Fri Sep 07, 2007 7:50 am
by kfleming
What version of R&R are you using?____Kathleen__R&R Support
==> RE: New printer causing error
Posted: Mon Sep 24, 2007 8:51 am
by mdbentote
R&R Version 8 Build 923.0.0.__ __The make and model of the new printer is HP Laserjet 4250 PCL 6.__
===> RE: New printer causing error
Posted: Thu Sep 27, 2007 9:30 am
by kfleming
What happens if you open the report, select the printer but do not print and then save the report, close the report and re-open the report.____Kathleen__R&R Support