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One report prints, another does not
Posted: Tue Apr 01, 2003 1:22 pm
by grhm
I have several reports that we have been using for some time.____We^ve recently found that when we open one report the print preview and print options are greyed out.____However, we have another report in the same directory with the same permissions that works fine.____We^re stumped. What should I be looking at to resolve this?____Many Thanks,__Graham
=> One report prints, another does not
Posted: Tue Apr 01, 2003 3:56 pm
by kfleming
Make sure that the machine where you are opening the report has a default printer set in Windows. Without a default printer these options would indeed be unavailable.____Kathleen__R&R Support
==> Fixed
Posted: Thu Apr 03, 2003 5:05 am
by grhm
I^ve no idea why - but this issue has been resolved by rebooting one of the network printers.____Thank you for your help though.