Liveware Publishing Support Forum

I have printers setup to print to a specific tray. I^m having a problem where, when I try to print to a printer (HP LaserJet) which is conifgured to print to Tray 2 (or 3), the report automatically pulls it from the manual feed tray, and we have to go out and press the button on the printer in order for it to print.____I^ve found that by going through the properties button (at the print screen), we can change it to the correct tray it will print to the correct tray. Or, if I change the (default) printer (which is set to Tray 2), to a different printer, and then change it back to the default printer, it will then print to the correct page.____Is there anyway to get RR to recognize the different tray configurations automatically without having to go through properties, or reselecting at the print screen?____Thanks

Tray support has long been a flaw in R&R. We hope to address this problem in a future update. A user has recently given us some good clues on how we might solve this problem so hopefully the fix will be in the near future.____Kathleen__R&R Support

>I have printers setup to print to a specific tray. I^m __>having a problem where, when I try to print to a printer (HP __>LaserJet) which is conifgured to print to Tray 2 (or 3), the __>report automatically pulls it from the manual feed tray, and __>we have to go out and press the button on the printer in __>order for it to print. __>____I have had a similar problem that was solved by opening the report in designer, print using the dialog window to select the tray, then save the report. It has been my experience that you need to print to the specific prniter.