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Print & Preview unavailable

Posted: Sat Feb 21, 2009 9:37 am
by icopcati
I just installed the current 12.5, replacing the prior 12.x version on my laptop. The OS is Vista Business.____For every report which is created or opened (e.g., the provided examples), Print and Print Preview are greyed out. Page Setup is enabled as a File menuitem, but nothing appears when Page Setup is selected.____Further, it is impossible to select or move any field or group of fields for CREATED reports. The sample already existing reports allow normal selection and moving of fields.____I have never experienced these symptoms before.____

=> RE: Print & Preview unavailable

Posted: Mon Feb 23, 2009 9:39 am
by kfleming
Do you have a default printer set on your machine?____Kathleen__R&R Support

==> RE: Print & Preview unavailable

Posted: Mon Feb 23, 2009 10:02 am
by icopcati
>>Do you have a default printer set on your machine?<<____Kathleen,____I resolved this over the weekend. It was due to the Print Spooler being set to manual, in Vista, and therefore not running.____Thanks for the response.______Regards,________