Printer default settings not respected

[renrebster]

Hi,____I have problem with the printer default settings. It seems that the report writer doesn_t respect the default printer settings specified by the user.____This printer has different paper bacs. The user configured the local printer settings to use bac 1 by default.__Our application that use RRW is installed on Windows 2012. The user work on a RDP session and his printer is loaded by windows printer redirection service in his session.____When he prints from Word in his session, the bac 1 is used by default like it_s defined on his local printer settings. When he prints from RRW, he must change de properties from the printer and selected bac 1. ____The default printer settings are not respected in the RRW printer dialog box. The stings are not saved. He must do this for every printing.____We use RRW version 12.5.1.____Any suggestions?__Best regards

[Tom_(Guest)]

The printer that you used when you saved the report is the printer that will be used. If that printer is not present, than it will use the default printer.____I use an xbase system and use the rrwrunin.dbf file for all my controls, including printer selection. If you replace the ri_printer with " " and the ri_wptr with "?", the printer dialog box will appear allowing the user to select his or her printer of choice.__________

[David_(Guest)]

I do that same with the cmd files. The ri_printer= and ri_wptr=?.____The problem is not the printer but the properties of the printer. In the RRW printer dialog box is a button to display the properties box of the selected printer. Normally the properties are set by the user on his local printer but can be changed before printing. If a printer has more than on paper bac, it_s possible to define that the printer has always to print form paper bac 2 (as example). When the user print from RRW, he has nothing else to do than to select the printer and click OK.____But in Rrw the properties are always set to the default properties. Normally the printing must use the paper from bac 2 but he set the default properties that is on _Auto_. RRW ignore the settings set by the user for his printer. The user must open the printer properties box from the RRW print dialogue box and select bac 2 before printing. __

[renrebster]

Ignore the message from david. I wasn_t logged.____I do that same with the cmd files. The ri_printer= and ri_wptr=?.____The problem is not the printer but the properties of the printer. In the RRW printer dialog box is a button to display the properties box of the selected printer. Normally the properties are set by the user on his local printer but can be changed before printing. If a printer has more than on paper bac, it_s possible to define that the printer has always to print form paper bac 2 (as example). When the user print from RRW, he has nothing else to do than to select the printer and click OK.____But in Rrw the properties are always set to the default properties. Normally the printing must use the paper from bac 2 but he set the default properties that is on _Auto_. RRW ignore the settings set by the user for his printer. The user must open the printer properties box from the RRW print dialogue box and select bac 2 before printing. ____