Page 1 of 1

Printer dialog

Posted: Mon Mar 28, 2005 4:25 am
by jimmy__malan_(Guest)
Hi ____I purcahsed R&R V10+ last year but have only recently installed it, and now I have the following problem____I set the following 3 parameters in the control dbf:____RI_Report = Myreport__RI_Printer = D__RI_Wptr = ?____The printer dialog does not appear so that the user can choose a printer.____IF I use a text control file and set the same parameters to the same values then the printer dialog does appear. Is this a bug in R&R and if so, is there a fix for it or a work around______regards ____jimmy____

=> RE: Printer dialog

Posted: Mon Mar 28, 2005 8:30 am
by kfleming
Are you absolutely sure that the field is indeed named RI_WPTR? That would be the only reason it might not appear that I can think of.____Kathleen__R&R Support

==> RE: Printer dialog

Posted: Mon Mar 28, 2005 9:02 am
by jimmy__malan_(Guest)
Hi Kathleen____Thank you for your quick response.____Yes I am quite sure. I can send you an e-mail of the dbf if you want.____I hope you will be able to resolve this problem as using a text control file is not an option for me. I really do need to use the dbf control file option.____regards____jimmy__

===> RE: Printer dialog

Posted: Mon Mar 28, 2005 5:33 pm
by kfleming
Please send the control file to me at livesupport@livewarepub.com______Kathleen__R&R Support

====> RE: Printer dialog

Posted: Tue Mar 29, 2005 4:10 am
by jimmy__malan_(Guest)
__Hi Kathleen____Thank you very much for your help____I re-created the dbf file and that seems to have resolved the problem____regards____jimmy