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Printer error
Posted: Wed Mar 23, 2005 10:29 am
by Michael_G_(Guest)
Has anyone seen this error message "Error retrieving printer information"? And can anyone tell me how to fix it.____Any help would be greatly appreciated.____Thank you,__Michael Gutierrez
=> RE: Printer error
Posted: Thu Mar 24, 2005 8:37 am
by kfleming
Is this runtime or the report designer? What printer is installed on the machine?____Kathleen__R&R Support
==> RE: Printer error
Posted: Thu Mar 24, 2005 12:53 pm
by Michael_G_(Guest)
It only happens when I run a report. It also is heppening to other reports I have. But not all, other run fine. It is also the same printer I always print to.
===> RE: Printer error
Posted: Tue Mar 29, 2005 4:14 am
by eiqkqmshar
____Hi____I have seen this error when the printer is switched off or the printer is offline (out of paper etc)____regards____jimmy
=> Error Retrieving Printer Info
Posted: Tue Apr 12, 2005 9:18 am
by BruceB
I receive the "Error Retrieving Printer Information" on one of my reports when I try "File>Page Setup" or "File>Print". I move my reports back and forth from my desktop to my laptop when I^m developing a report. Only one report has this problem and it has caused me to re-write the entire report. All my other reports work ok.____I would like to know how to avoid this in the future?
==> RE: Error Retrieving Printer Info
Posted: Wed Apr 13, 2005 8:04 am
by kfleming
I think that this may be a one off case of a corrupted report file. If you want to email the report to me (livesupport@livewarepub.com), I will have a look.______Kathleen__R&R Support__