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Printing problem V:9.0.007

Posted: Mon Mar 22, 2004 3:32 pm
by Al_(Guest)
I am having printing issues with version 9 of the software. Certain users can not get the reports to print unless the first click on the properties button in the printer selection window then click OK to get out of it. If they do this they can print, otherwise nothing happens.__Any ideas on how to get around this?____Thanks,__Al____akoop@crofuttsmith.com____

=> RE: Printing problem V:9.0.007

Posted: Tue Mar 23, 2004 7:48 am
by kfleming
This bug was corrected in 10.1.003____Any earlier and you are left with the workaround of using the properties button.____Kathleen__R&R Support

==> RE: Printing problem V:9.0.007

Posted: Tue Mar 23, 2004 8:17 am
by Al_(Guest)
Is there an upgrade path from 9.0.007 that I need to take? If I do upgrade to the latest version do I need to edit all of my reports or is it just the RRWRUN.EXE program that needs to be replaced?____Al

===> RE: Printing problem V:9.0.007

Posted: Wed Mar 24, 2004 9:23 am
by Al_(Guest)
>Is there an upgrade path from 9.0.007 that I need to take? __>If I do upgrade to the latest version do I need to edit all __>of my reports or is it just the RRWRUN.EXE program that __>needs to be replaced? __>__>Al ______Can someone please get back to me on the above question. I really need this upgrade. Alothough since it is a bug in the software you would think that a patch should be issued instead of forcing the customers to buy a new version.____Thanks,__Al

====> RE: Printing problem V:9.0.007

Posted: Wed Mar 24, 2004 12:07 pm
by kfleming
The bug is present only in the freely re-distributable runtime, not the designer and there is a workaround.____The upgrade price of $400 gets you not only bug fixes but also lots of new functionality.______Kathleen__R&R Support__

=====> RE: Printing problem V:9.0.007

Posted: Wed Mar 24, 2004 12:11 pm
by Al_(Guest)
Kathleen,____We have the following:__R&R for Windows Xbase edition__Version 9.0 build 9.0.007____Are you telling me that there isn^t a bug in that?

======> RE: Printing problem V:9.0.007

Posted: Wed Mar 24, 2004 10:42 pm
by kfleming
Yes there is a bug in that version for which you need to use the workaround.______Kathleen__R&R Support