Page 1 of 1

Printing problem on W2K

Posted: Tue Jun 03, 2003 4:04 am
by Julien_Molines_(Guest)
I am currently maintaining a 16-bit application. It uses the 6.5.008 Runtime version of R&R. We are currently testing the application under W2K and the following error occurs everytime we attempt to print on networked printers : "Cannot match printer or port in control file"____However there is no problem on a local printer.____Is there something to do to fix this error ?____JM

=> RE: Printing problem on W2K

Posted: Tue Jun 03, 2003 7:35 am
by kfleming
Upgrading to Version 10+ will resolve this for you.____Kathleen__R&R Support

==> RE: Printing problem on W2K

Posted: Tue Jun 03, 2003 9:38 am
by Julien_Molines_(Guest)
Will the RR6 reports be compatible with version 10+ ?

===> RE: Printing problem on W2K

Posted: Tue Jun 03, 2003 10:29 am
by kfleming
Yes. You can read them in V10 without a problem.____Kathleen__R&R Support

=> RE: Printing problem on W2K

Posted: Wed Jun 04, 2003 1:27 am
by Randal_(Guest)
JM,____How are the network printers defined? If they are listed in the Printers window as "Auto Printname" then install the printer driver on the workstation computer directly instead of letting it be auto installed. Also, make the printer name shorter. If it still doesn^t work make the computer name your linking to shorter with no spaces in the name, ex. "\server1epson". It will work, I have hundreds of customers using 6.5.08 under W2K and XP.____Regards,__Randal____>I am currently maintaining a 16-bit application. It uses the __>6.5.008 Runtime version of R&R. We are currently testing the __>application under W2K and the following error occurs __>everytime we attempt to print on networked printers : __>"Cannot match printer or port in control file" __>__>However there is no problem on a local printer. __>__>Is there something to do to fix this error ? __>__>JM __