Query Handle error

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Carol_P_(Guest)
Posts: 22
Joined: Tue Oct 10, 2017 12:44 pm

Query Handle error

Post by Carol_P_(Guest) » Wed Nov 03, 2010 11:48 am

Hello,____One of our clients is reporting the error____^DB access: The connection, statement, or query handle you provided is not valid^____I thought this was fixed as I have not had anyone report it since we started using v12.5.1.0____Is there anything I can ask the client to check?______Thanks__Carol

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=> RE: Query Handle error

Post by kfleming » Mon Nov 08, 2010 10:18 pm

Does it happen with a particular report or all reports for this client?____Kathleen__R&R Support

Carol_P_(Guest)
Posts: 22
Joined: Tue Oct 10, 2017 12:44 pm

==> RE: Query Handle error

Post by Carol_P_(Guest) » Wed Nov 17, 2010 7:33 am

Hello,____it happens with all reports but only on one machine. Some days it works and some days the message appears. All the other machines are fine and never get the ^Query Handle^ message____Carol

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

===> RE: Query Handle error

Post by kfleming » Wed Nov 24, 2010 8:38 am

Intermittent errors are nearly impossible to correct I am afraid...____Kathleen__R&R Support

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