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Arpeggio - printing

Posted: Tue Dec 18, 2007 9:56 am
by Mina_(Guest)
Hello,____Our client has recently moved and now when they click a print button from the File menu, they get an error message: Error when retrieving Printer information. They are citrix users.____Has anybody had the same issue? Does their Citrix team need to check their user ini files? What is Arpeggio^s ini file called?____Thank you for any input.____Miina

=> RE: Arpeggio - printing

Posted: Thu Dec 20, 2007 12:12 pm
by kfleming
Do the users have a default printer installed?____The INI is RSW.INI.____Kathleen__R&R Support