R&R slowing down other application

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Eddie_Marshall
Posts: 122
Joined: Tue Oct 10, 2017 12:44 pm

R&R slowing down other application

Post by Eddie_Marshall » Mon Oct 08, 2001 9:03 am

Hi there.____We have a client who has R&R in a server installation. They also use our VFP 6.0 database application in conjuntion with R&R. When they have R&R open and are using our app simultaneously the speed is much reduced in our app. With R&R closed the speed is normal. The strange thing is that if one user is experiencing speed problems this does not affect any other users. For the effect to be seen you only have to have a report open.____Does anyone have nay thoughts as to why this may be happening? Or indeed how to reslove it?____Thanks in advance.____Eddie

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=> RE: R&R slowing down other application

Post by kfleming » Tue Oct 09, 2001 5:50 am

Are you previewing or just printing the reports in your application?____Kathleen__R&R Support

Eddie_Marshall
Posts: 122
Joined: Tue Oct 10, 2017 12:44 pm

==> RE: R&R slowing down other application

Post by Eddie_Marshall » Thu Oct 11, 2001 3:46 am

The client is previewing and printing reports. But you don^t have to be doing this to experience the speed problems in our application.____Eddie

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

===> RE: R&R slowing down other application

Post by kfleming » Fri Oct 12, 2001 8:22 am

There is an issue with print preview consuming 100% CPU cycles but in most cases this does not cause a problem for any other running applications.____Kathleen__R&R Support

Eddie_Marshall
Posts: 122
Joined: Tue Oct 10, 2017 12:44 pm

====> RE: R&R slowing down other application

Post by Eddie_Marshall » Fri Oct 12, 2001 10:06 am

This does appear to be the problem (a misunderstanding between me and the client). However, the running of Print Preview is clearly affecting the speed of our application (and presumably others). Can you tell me when this may be fixed as it is causing our client real hardship.____Thanks for your time.____Eddie

kfleming
Posts: 5795
Joined: Tue Oct 10, 2017 12:44 pm

=====> RE: R&R slowing down other application

Post by kfleming » Fri Oct 12, 2001 1:21 pm

No definite timeframe for the fix but it is indeed on the list.__What O/S is being used? Are you running a thin client like Citrix?____Kathleen__R&R Support

Eddie_Marshall
Posts: 122
Joined: Tue Oct 10, 2017 12:44 pm

======> RE: R&R slowing down other application

Post by Eddie_Marshall » Mon Oct 15, 2001 4:54 am

The O/S is Win98 SE and the machines are on a Novell Netware network using NetWare 4.11. They are not using a thin client.____Hope this helps.

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