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RR9 Crashes when print

Posted: Thu Feb 27, 2003 5:30 am
by mike
I have an installation with a Sharp Printer (Model SN-1045) None of my reports runs correctly. In all the other installation the problems i have encountered (many) habe been corrected. Always the same message (RRWRUN32 has caused....and will be closed) What can i do to bypass the new problem ? I have already renamed files to export in pdf. I use build 9.0.9. I have designed the report and set the printer with that i have the problem with no results.__I have many doubts to use release 10 of RR.__I am seriously thinking to return to VFP standard reports designer.____Thanks

=> RE: RR9 Crashes when print

Posted: Thu Feb 27, 2003 7:45 am
by kfleming
Are you saying that you can print to this printer from the report designer but not from runtime? What do you use for your RI_WPTR value at runtime?____Kathleen__R&R Support

==> RE: RR9 Crashes when print

Posted: Thu Feb 27, 2003 9:16 am
by mike
I use rrw32.ocx in my forms. Where is the parameter you say ?. Can i insert some configuration file in my app ?__

==> RE: RR9 Crashes when print

Posted: Thu Feb 27, 2003 9:25 am
by mike
I have found the parameter you have said (RI_WPTR ) correpsonds to Printer Property in ocx control. I set this prop to "?" so it asks me the printer to use. On my pc i have many printers installed because i have seen that when rr crashes on customers^ pc if i set from designer the defualt print with the same name of that is installed on customer^s pc rr doesn^t crash. I can do this with particular reports that are specific for one customer. With Sharp printer model SN-1045 this method doesn^t correct the error. __

==> RE: RR9 Crashes when print

Posted: Wed Mar 12, 2003 4:01 am
by mike
No suggestion for my problem ?

===> RE: RR9 Crashes when print

Posted: Wed Mar 12, 2003 7:47 am
by kfleming
The only thing you could do would be to set the printer property to Default or to the name of the Sharp printer for this user instead of allowing the ? printer selection.____Kathleen__R&R Support

===> RE: RR9 Crashes when print

Posted: Thu Apr 03, 2003 7:24 am
by kfleming
We may have a fix for this problem. Please contact me directly and I will send you a new RRWRUN.EXE to try.____Kathleen__R&R Support__kfleming@livewarepub.com

====> RE: RR9 Crashes when print

Posted: Fri Apr 04, 2003 3:53 pm
by David_(Guest)
Can you please send me the updated rrwrun.exe to try too? I^m running WXP SP1 w/ R&R 9.0.9 and am having the same issue. Please change the extention or zip. Thanks! davekave@comcast.net

=====> RE: RR9 Crashes when print

Posted: Fri Apr 04, 2003 6:54 pm
by kfleming
We know think that the "fix" exe is not really a fix.__What happens if you select the properties button from the printer dialog before you try to print. Does that make any difference?____Kathleen__R&R Support

======> RE: RR9 Crashes when print

Posted: Mon Apr 14, 2003 1:37 pm
by kfleming
Or what happens if you set the compatibility mode for RRWRUN.EXE to Win98/ME?____Kathleen__R&R Support