Liveware Publishing Support Forum

I have a user who is utiliing the RRWRUN.EXE to run reports from our application. When the printer dialog is displayed they do the workaround of clicking on Properties button and clicking OK. They crash with ^R&R XBase Report Viewer has enountered a problem and will be shut down^. We are using the Version 10 runtime files and they have a Windows XP machine with plenty of resources. They are the only user who is getting this. In fact when they log on to another machine with their own network id there is no problem. This means it must be machine specific. Do you have any suggestions as to what I could try?____Thanks.____Eddie Marshall__LandMaster

I have added the line PDFDRIVER=0 to the DEFAULTS section of the RRW.INI file in c:windows.____Is there anything else you can suggest?____Thanks.____Eddie

I have now added the line PRINTER=DEFAULT to the DEFAULTS section of the RRW.INI file. This has made no difference. Are there any more ideas as to how to resolve this?____Thanks.

We have an RRW.INI file in our application directory with Defaults specifying a DATADIR and a LIBDIR. Should I add the additional Defaults to thsi file as well as the one in C:WINDOWS?____Thanks.

I added the line PDFDRIVER=0 to the RRW.INI in our application directory and this seems to have solved the problem.

I wonder if, by adding PDF Driver=0, you are taking away the ability to print to a PDF file. Since you solved the error message by adding that statement, do you know if you disabled the PDF capability?____Jeff

Adding PDFDriver=0 does not prevent printing from an installed PDF printer driver. It simply tells R&R not to install its own PDF driver each time R&R starts up.____Kathleen__R&R Support