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BIG Image problems
Posted: Mon Jan 26, 2004 12:59 pm
by john
Yikes - I have jpg images that are color coded to a master key but R&R is changing the colors when it prints (and shows onscreen)____My light blue is coming out yellow - my dark blue is coming out rust colored. Greens aren^t too far off but the others are out to lunch.____Also, the zoom setting is distorting the images.____
=> RE: BIG Image problems
Posted: Mon Jan 26, 2004 6:19 pm
by kfleming
Check the version of your RRW.EXE and your RRPD.DLL and let me know which they are.____Sometimes you will see this problem if these two are out of synch.____Kathleen__R&R Support
==> RE: BIG Image problems
Posted: Tue Jan 27, 2004 11:48 am
by john
rrw.exe - modified Friday August 01, 2003 build 10.1.002____rrpd.dll - modified thursday, June 19, 2003____Only install of R&R is version 10+ installed from CD serial number xxxxxx about two months ago.____thanks____John
===> RE: BIG Image problems
Posted: Tue Jan 27, 2004 5:24 pm
by kfleming
Download the 10.1.003 update and the problem should be resolved.____Kathleen__R&R Support
====> RE: BIG Image problems
Posted: Wed Jan 28, 2004 9:50 am
by john
whhheewwwww____Thanks____One of those things that was so obvious no one saw it before____Hope there is a note packed with all new CDs telling folks to check the site for updates__<g>____John