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Save/Print/Preview Error in Ver 11
Posted: Thu Feb 09, 2006 6:14 pm
by Bruce_Gardner_(Guest)
Hi Kathleen:____We recently upgraded a client from R&R version 9 to version 11 (Build 11.1.009). This was a fresh install as they also upgraded the PC.____We completed 2 new reports under the new version and edited a dozen originally created with the older version.____We are now experiencing the following in the Designer:__-The two new reports cannot be Saved, Printed or Previewed__-We immediately see a Windows error message after clicking on the icon__-Digging into the error a little, it refers to AppVer 11.1.11.0__-The dozen older reports are fine__-As per other posts, I added LIBRARIAN=OFF and PDFDRIVER=0 to RRW.ini__-This didn^t help__-I should add that the 2 new reports each have 10 to 12 parameters.____Right now the client is rather unhappy about their "upgrade".____What can be done to correct this?____Thank you.
=> Save/Print/Preview Error in Ver 11
Posted: Sun Feb 12, 2006 9:55 am
by kfleming
Can you send one of the problem reports to me at livesupport@livewarepub.com?____Thanks.____Kathleen__R&R Support
==> Save/Print/Preview Error in Ver 11
Posted: Wed Feb 15, 2006 12:03 am
by Bruce_Gardner_(Guest)
On its way!
===> Save/Print/Preview Error in Ver 11
Posted: Wed Feb 15, 2006 7:37 am
by kfleming
Got it and will take a look in a short while and let you know what might be going on.____Regards,__Kathleen__R&R Support
====> Save/Print/Preview Error in Ver 11
Posted: Mon Feb 27, 2006 3:28 pm
by Bruce_Gardner_(Guest)
Just to close this thread:____Kathleen looked at the reports & determined that the Parameter^s were the cause of the problem.____Therefore, I adjusted the formulas that referred to the parameters, removed the parameters and re-created them one-by-one, saving backups as I worked forward.____In the end, this solved the problem. However there is no explanation of what went wrong. As a result, I will be skeptical/cautious about any changes that I make to these and subsequent reports.____Bruce