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Serial number error: Mutex timeout

Posted: Fri Aug 14, 2009 12:38 pm
by Jimi_Chappell_(Guest)
When trying to open version 12, I get an error:__Serial number error Mutex timeout.____Why is this happening?__Thank you,__Jimi Chappell__ADP Technical Support

=> RE: Serial number err Mutex timeout

Posted: Fri Aug 14, 2009 12:53 pm
by Jimi_Chappell_(Guest)
I got my answer after fishing around for awhile. The error was popping because the user was closed out of R&R improperly and when they tried to restart it, the RRW.EXE process was still running. I closed the process and then was able to open the application.__Thank you,__Jimi Chappell__ADP Technical Support