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Upgraded to XP

Posted: Fri Apr 22, 2005 9:54 am
by IHSWorker
I just upgraded to XP from Win98 and have been using version 10.0.011. In XP, when I exit out of R&R I get an error. I have tried the solution listed below from the FAQ area but I cannot find the CDINTF.DLL file that it is asking for and I do have the ability to add or remove printers.____Any suggestions?____=================____We can run Version 9 just fine on our Win98 machine, but on a Windows 2000 machine we get an get an application error when we exit the program. What is going wrong?____A) When you start Version 9, R&R installs an R&R PDF Export printer driver for use only with R&R. On exit, we then remove the driver. If there is a a problem in the driver installation, such as insufficient access rights to install the driver, no error is displayed until you go to exit the program and we attempt to remove the driver. There are several ways to work around this problem. The first is to grant the user the system right to add/remove printers. The second is to disable the R&R PDF export driver. This can be done by denying execute access to the file CDINTF.DLL (which is the printer initialization file in the R&R program directory) or by renaming/removing this file altogether.______================__

=> RE: Upgraded to XP

Posted: Fri Apr 22, 2005 1:48 pm
by kfleming
Look for CDINTF.DLL in both the R&R program directory and the windowssystem32 directory.____Also try adding the line PDFDRIVER=0 to the DEFAULTS section of your C:windowsR?W.INI file.____Kathleen__R&R Support