VPN

[Randal_(Guest)]

I have a customer that is trying to print through a VPN and is getting a General Print Spooler error. Is there some setting or option we need to set to make this work? He can print from any other Windows program to his local printer. R&R is located on a server and they are connecting remotely and attempting to print on their local printer.____Thanks,__Randal

[kfleming]

What version of R&R and is this the designer or runtime?____Kathleen__R&R Support

[Randal_(Guest)]

>What version of R&R and is this the designer or runtime? __>__>Kathleen __>R&R Support ______It is Version 11 and they they are using the runtime.____Thanks,__Randal

[kfleming]

Does this occur with all printers? What if you set RI_PRINTER to DEFAULT?____Kathleen__R&R Support