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VPN

Posted: Mon Mar 22, 2010 9:41 pm
by Randal_(Guest)
I have a customer that is trying to print through a VPN and is getting a General Print Spooler error. Is there some setting or option we need to set to make this work? He can print from any other Windows program to his local printer. R&R is located on a server and they are connecting remotely and attempting to print on their local printer.____Thanks,__Randal

=> RE: VPN

Posted: Wed Mar 24, 2010 9:47 pm
by kfleming
What version of R&R and is this the designer or runtime?____Kathleen__R&R Support

==> RE: VPN

Posted: Tue Mar 30, 2010 9:07 pm
by Randal_(Guest)
>What version of R&R and is this the designer or runtime? __>__>Kathleen __>R&R Support ______It is Version 11 and they they are using the runtime.____Thanks,__Randal

===> RE: VPN

Posted: Sun Apr 04, 2010 9:19 pm
by kfleming
Does this occur with all printers? What if you set RI_PRINTER to DEFAULT?____Kathleen__R&R Support