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Viewer and WIN2K
Posted: Mon Jul 02, 2001 9:51 am
by JCA
I have a report that we access using the Viewer and runtime text control file. On desktops that are not WIN2K operating systems this works fine. On the WIN2K OS desktops it appears that after the report has once been run, it never refreshes from the databases on subsequent runs (keeps displaying the old data). Any thoughts?____Thanks
=> RE: Viewer and WIN2K
Posted: Mon Jul 02, 2001 11:05 am
by kfleming
Are you running the viewer from an application program or directly from the O/S?____Kathleen__R&R Support
==> RE: Viewer and WIN2K
Posted: Mon Jul 02, 2001 11:11 am
by JCA
Directly from the O/S on the users desktop. The report runs fine from the application with any O/S. We are using Ver 8.1 with the 8.1.026 sevice pack update.
===> RE: Viewer and WIN2K
Posted: Mon Jul 02, 2001 3:13 pm
by kfleming
This is not one that I have seen before...____We certainly don^t cache anything between runs of a report...____Kathleen__R&R Support
====> RE: Viewer and WIN2K
Posted: Tue Jul 03, 2001 12:21 pm
by JCA
This may be a WIN2K issue having to do with mapped drives timing out and disconnecting. See the following Microsoft link__http://support.microsoft.com/support/kb/articles/Q297/6/84.ASP?LN=EN-US&SD=gn&FR=0&qry=network_drive_mapping&rnk=10&src=DHCS_MSPSS_gn_SRCH&SPR=WIN2000____When the mapped drives were unmapped, the reports functions fine.